Umesh Jingar
Armstrong Creek
Summary
Dynamic retail management professional with a proven track record in spearheading store operations and driving significant sales growth. Committed to fostering team collaboration and delivering exceptional results while demonstrating reliability and adaptability in fast-paced environments. Expertise includes inventory management, customer service excellence, and comprehensive staff training, complemented by strong problem-solving and communication skills. Passionate about enhancing the shopping experience and optimizing overall store performance to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Director and Operator
Shoe Express
07.2024 - Current
- Managed daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on product knowledge and customer engagement techniques.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Analyzed sales trends to develop strategies for improving store performance.
- Oversaw cash handling procedures, ensuring accuracy in transactions and reporting.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Conducted regular team meetings to align on goals and address operational challenges.
- Collaborated with franchise management to ensure compliance with corporate standards and policies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Sales agent
Harcourts New Zealand (Monarch Real Estate)
01.2023 - 01.2024
- Licensed real estate agent 2008
- Developed strong client relationships through effective communication and follow-up strategies.
- Assisted in negotiating sales contracts, ensuring clarity and compliance with regulations.
- Collaborated with marketing teams to create targeted campaigns for property listings.
- Utilized CRM systems to track leads, manage client interactions, and streamline workflows.
- Led open houses, effectively presenting properties while engaging potential buyers through storytelling techniques.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
Director
Mister Minit Franchise (Chartwell, Hamilton,NZ)
01.2010 - 08.2020
Director
Mister Minit Franchise (Papamoa, Tauranga,NZ)
01.2018 - 08.2020
Store Manager
Mister Minit Franchise (Mount Maunganui, Tauranga)
01.2016 - 01.2019
Store Manager
Chills Shoe Repair & Key Cutting (Auckland City- NZ)
01.2015
Store Supervisor
Telstra Clear Penrose, Auckland, NZ
2007 - 2008
Salesperson
Telstra Clear Penrose, Auckland, NZ
2006 - 2006
Education
NZ Certificate In Real Estate (Salesperson) Level 4 -
Skills (Ignite NZ)
01.2024
Postgraduate Diploma In Business & Administration - Majors in Marketing
Massey University
01.2007
Graduate Diploma In Business - International Marketing
AUT
01.2005
The Bachelor Of Management Studies - undefined
Mumbai University
01.2004
Skills
- Customer service
- Business budget management
- Building and maintaining good relation with local and international suppliers
- Building and maintaining good customer relationship
- Advertising and designing regular and seasonal promotions for store
- Operation – multisite management
- Problem-solving
- Multitasking and organization
- Store operations
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
- Employee training
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Documentation and reporting
- Retail sales techniques
- Bank deposit procedures
- Loss prevention
- Sales coaching
- Pricing strategies
- Advertising and marketing
Communication Skill / Languages
Can trade and communicated in three main languages
English
Hindi
Gujrati
Timeline
Director and Operator
Shoe Express
07.2024 - Current
Sales agent
Harcourts New Zealand (Monarch Real Estate)
01.2023 - 01.2024
Director
Mister Minit Franchise (Papamoa, Tauranga,NZ)
01.2018 - 08.2020
Store Manager
Mister Minit Franchise (Mount Maunganui, Tauranga)
01.2016 - 01.2019
Store Manager
Chills Shoe Repair & Key Cutting (Auckland City- NZ)
01.2015
Director
Mister Minit Franchise (Chartwell, Hamilton,NZ)
01.2010 - 08.2020
Graduate Diploma In Business - International Marketing
AUT
The Bachelor Of Management Studies - undefined
Mumbai University
Store Supervisor
Telstra Clear Penrose, Auckland, NZ
2007 - 2008
Salesperson
Telstra Clear Penrose, Auckland, NZ
2006 - 2006
NZ Certificate In Real Estate (Salesperson) Level 4 -
Skills (Ignite NZ)
Postgraduate Diploma In Business & Administration - Majors in Marketing
Massey University
Other interest
Travel
Wine & Cooking
Adventure walk and running