Umika Kaushal
Rochdale South,QLD
Summary
A reliable and upbeat retail assistant is successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship builder with excellent organizational strengths and a superior work ethic.
Overview
3
3
years of professional experience
Work History
Retail Assistant
DAISO JAPAN Westfield Garden City
03.2023 - Current
- Maintain a fully stocked store
- Follow all companies’ policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Ensure high levels of customer satisfaction through excellent sales service
- Accurately describe product features and benefits
- Performing cleaning duties at the end of shifts
Restaurant Team Member
Scrummy Bites
04.2021 - 02.2022
- Used proper techniques to prepare food and ingredients
- Used slow periods to restock supplies, ice, trays and delivery bags
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
- Seated customers in timely manner by managing reservations and waitlists skillfully
- Greeted guests pleasantly and answered menu questions
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Prepared food orders, cooking on grill and operating fry station
- Explained menu items and suggested appropriate options for food allergy concerns
Education
High School Diploma -
Cavendish Road State High School
11.2022
Diploma of Mental Health: Family And Community Services -
TAFE Queensland
Skills
- First Aid/CPR
- Attention to Detail
- Flexible and Adaptable
- Self-Motivated
- Active Listening
- Dependable and Responsible
- POS System Operation
- Complaint Handling
- Inventory Tracking
- Customer Assistance
- Store Organization
- Product Knowledge
- Adaptable and Flexible
References
DAISO, Jessica Jong, 0432668881, Mie Akamatsu, 0405473594
Timeline
Retail Assistant
DAISO JAPAN Westfield Garden City
03.2023 - Current
Restaurant Team Member
Scrummy Bites
04.2021 - 02.2022
High School Diploma -
Cavendish Road State High School
Diploma of Mental Health: Family And Community Services -
TAFE Queensland
Similar Profiles
Suhyun JeonSuhyun Jeon
Shift Leader at Japanese Kitchen, Westfield Garden City BrisbaneShift Leader at Japanese Kitchen, Westfield Garden City Brisbane
Anh Duc NguyenAnh Duc Nguyen
Sales Assistant at Daiso Japan OrganizationSales Assistant at Daiso Japan Organization
Marcus NorngMarcus Norng
Retail Associate at Daiso JapanRetail Associate at Daiso Japan