Summary
Overview
Work History
Education
Skills
Core Competencies
Accomplishments
Timeline
Generic

UMMA HABIBA

Melton South

Summary

Recent accounting graduate with a strong academic foundation and a keen interest in the finance and business sectors. Throughout the study, developed a solid understanding of key accounting principles and practices, including but not limited to financial reporting, budgeting, and analysis. In addition, bringing over five years of experience as a professional sales consultant in the retail and hospitality industries, where profit was successfully maximised and enhanced business operations. Committed to apply diverse knowledge and skills in a professional accounting setting and bringing positive attitude to continuous learning and growth.

Overview

2017
2017
years of professional experience
6
6
years of post-secondary education

Work History

Assistant Store Manager

Shaver Shop PTY LTD
Canberra, Australian Capital Territory
1 2017 - 1 2020

Company Overview: Shaver Shop is a personal grooming product retailer, a joint venture between Australia and New Zealand

  • Provide exceptional customer service including product selection, purchasing, and handling conflicts
  • Ensure staff adherence to company policy and procedures
  • Oversee inventory processes using internal IT software
  • Manage store finances and administer annual budgets
  • Design and plan product displays, inventory, and supply
  • Develop and implement training programs for new employees
  • Support corporate management in developing store marketing
  • Address and resolve customer complaints promptly

Retail Assistant

Kingsley's Chicken
Canberra, Australian Capital Territory
01.2015 - 01.2017
  • Took and served customer orders
  • Informed customers about the menu and special deals
  • Handled and reconciled monies
  • Trained and supervised staff members
  • Received and implemented customer feedback
  • Worked under pressure and ordered stocks
  • Resolved complaints promptly and professionally

Customer Service Assistant

Ethiopia Flavours
Canberra, Australian Capital Territory
01.2014 - 01.2015
  • Attended customer and arranged tables
  • Informed customers about menus and specials
  • Assisted owner with inventory control and stock ordering
  • Managed cash and accounts
  • Supervised staff
  • Maintained restaurant hygiene

Education

Bachelor of Accounting - Accounting

University of Canberra
Canberra, ACT
06.2021 - 06.2024

Advanced Diploma - Accounting

Canberra Institute of Technology
Canberra, ACT
06.2018 - 06.2021

Skills

MS Excel

MYOB

Xero

MS Word

PowerPoint

Office peripherals

Windows/Mac proficiency

POS systems

Core Competencies


  • Communication
  • Excellent organisation
  • Time management
  • Attention to detail
  • Document management
  • Adaptability
  • Team collaboration
  • Ethical standards
  • Experience in handling complaints and difficult situations

Accomplishments

  • Sales Growth Achievement, Increased sales from 12% to 38% in the last financial year through strong leadership and effective operational management.
  • Top 20 Seller Recognition at Shaver Shop, Recognized as one of the top 20 sellers in Canberra in the Cutting Edge 'Shaver Shop Internal Quarterly Journal' for two consecutive years.
  • Employee of the Month at Kingsley's Chicken, Awarded employee of the month multiple times at Kingsley's Chicken for outstanding customer service and work commitment.
  • Rapid Promotion at Ethiopia Flavours, Promoted to manager's role within a few months of employment at Ethiopia Flavours due to commitment and excellence.

Timeline

Bachelor of Accounting - Accounting

University of Canberra
06.2021 - 06.2024

Advanced Diploma - Accounting

Canberra Institute of Technology
06.2018 - 06.2021

Retail Assistant

Kingsley's Chicken
01.2015 - 01.2017

Customer Service Assistant

Ethiopia Flavours
01.2014 - 01.2015

Assistant Store Manager

Shaver Shop PTY LTD
1 2017 - 1 2020
UMMA HABIBA