UNAISI RICHARDS
Dulunch Hill,NSW
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
32
32
years of professional experience
Work History
Care Service Employee
Hammond Care
Turramurra , NSW
04.2007 - 06.2021
- Provided emotional and practical support to clients in their homes, enabling them to remain independent.
- Conducted home visits and assessments, ensuring that client's needs were met.
- Collaborated with other healthcare professionals to ensure the best care for clients.
- Developed individualised care plans to meet the specific needs of each client.
- Ensured compliance with relevant legislation, regulations and standards of practice.
- Administered medication as prescribed by medical practitioners.
- Assisted clients with activities such as bathing, dressing and grooming.
- Organised transport for appointments or leisure activities for clients.
- Monitored vital signs including pulse rate, blood pressure and temperature.
- Maintained accurate records of all services provided to clients.
- Supported clients through difficult times, providing advice where necessary.
At-Home Caregiver
Health Call Agency
Pymble, NSW
05.2004 - 04.2007
- Provided companionship and emotional support to elderly patient.
- Assisted with daily living activities, such as bathing, dressing, eating and toileting.
- Transported client to medical appointments and other errands as needed.
- Maintained a safe environment by following safety protocols and procedures.
- Organized recreational activities to promote physical and mental well-being of the client.
- Administered medications according to prescribed instructions.
- Monitored vital signs such as temperature, pulse rate, blood pressure and respiration rate.
- Assessed patient's condition on a regular basis and reported any changes to supervisor or healthcare professional.
- Prepared meals based on dietary requirements specified by the physician and nurse practitioner.
- Assisted with light housekeeping tasks including laundry, dusting, vacuuming and mopping floors.
- Helped patients move in bed, turn, adjust position or change linens as required.
Patient Administrator
Dental Hospital of Sydney
Sydney, NSW
08.1989 - 12.1999
- Assisted patients in scheduling appointments with providers and other staff members.
- Provided administrative support to clinical staff by entering patient information into the electronic health record system.
- Answered incoming calls from patients and handled inquiries regarding medical records, billing, and appointment scheduling.
- Ensured accuracy of patient data entered, including demographic information and insurance coverage.
- Maintained patient confidentiality when communicating with other departments or outside organizations.
- Processed referrals for specialty care services as requested by primary care providers.
- Coordinated follow-up visits with appropriate personnel based on provider orders.
- Managed patient accounts receivable including collections, billing, coding, posting payments, and resolving discrepancies.
- Compiled reports related to patient activity such as admissions and discharges, length of stay statistics.
- Provided customer service to ensure all inquiries from patients were answered in a timely manner.
- Monitored patient satisfaction surveys to identify areas needing improvement in terms of customer service.
- Performed clerical duties such as filing documents, photocopying records, faxing paperwork.
- Assisted team members in completing tasks during times of high volume activity.
- Communicated with patients with compassion while keeping medical information private.
Education
Statement of Attainment - Aged Care
Hammond Care College
Turramurra, NSW04-2015
Certificate of Attendance - Aged Care
Meditrax Inservice
Wildgrave House05-2012
Certificate - Certificate 3 in Aged Care
YWCA NSW
Wentworthville, NSW05-2012
Certificate - Certificate 3 Aged Care
Wollongong College Australia
Wollongong, NSW02-2009
Certificate - Cardiopulmonary Resuscitation - CPR
Training Beyond 2000
Sydney, NSW04-2008
Skills
- Patient-Focused Care
- Patient Management
- Personal Care
- Daily Living Activities Assistance
- Compliance
- Medication Monitoring
- Verbal And Written Communication
- Relationships And Rapport
- First Aid Administration
- Articulate Communication
- Relationship Building
- Respectful And Compassionate
Languages
English
Professional
Fijian
Professional
Affiliations
- Reading
- Cooking
- Socialising
- Listening to music
References
References available upon request.
Timeline
Care Service Employee
Hammond Care
04.2007 - 06.2021
At-Home Caregiver
Health Call Agency
05.2004 - 04.2007
Patient Administrator
Dental Hospital of Sydney
08.1989 - 12.1999
Statement of Attainment - Aged Care
Hammond Care College
Certificate of Attendance - Aged Care
Meditrax Inservice
Certificate - Certificate 3 in Aged Care
YWCA NSW
Certificate - Certificate 3 Aged Care
Wollongong College Australia
Certificate - Cardiopulmonary Resuscitation - CPR
Training Beyond 2000
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