Unam Zahra
Sydney,NSW
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
3
3
years of professional experience
Work History
Manager
Wittner
Broadway, NSW
09.2023 - Current
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Manager
Steve Madden QVB
10.2022 - 05.2023
- Rostering, Transferring stock, Visual merchandising, Building customer relations, Opening closing register, Keeping paperwork, Accepting stock, Managing the back room, Resolving customer issues, Reporting to the head office, Ordering stationary POS bags and keeping the store running smoothly
Casual
Just Jeans Broadway
07.2022 - Current
- Styling customers and showing them what would suit their body types, Putting through transactions, Keeping the store clean and organized
Beauty Advisor
Loccitane Broadway
06.2022 - 10.2022
- Managing stock, Making gift boxes, Organizing the back room, Visual merchandising, Accepting stock, Opening and closing the register, Selling and convincing customers to add on items like hand creams and face care by telling them about the product benefits
Manager/Founder
The Happy Place Boutique
Lahore, Punjab
12.2021 - 06.2022
- Managing the photography, uploading and packing of all the merchandise, Taking orders and interacting with customers, Managing online advertisement, Procuring items for the team
Education
A Levels - Business Administration and Management
Lahore Grammar School
Lahore08.2018
Skills
- Key Performance Indicators
- Sales management
- Team Leadership
- Staff Training and Development
- Staff Development
- Workforce Management
- Performance Management
- Verbal and written communication
Accomplishments
- Improved the documentation process of Steve Madden posted as manager making the process smoother and fraud free.
- Built very strong customer connections so people start trusting the brands I work with.
- Resolved product issue through consumer testing.
Additional Information
Motivated young entrepreneur with a passion to progress towards building a one team culture. Customers are my priority and being good at my job is my goal. I put people at ease which makes them buy more. My KPIs are always high.
Languages
- English, Native or Bilingual
- Punjabi, Native or Bilingual
- Hindi, Full Professional
- Saraiki, Native or Bilingual
- Urdu, Native or Bilingual
References
References available upon request.
Timeline
Manager
Wittner
09.2023 - Current
Manager
Steve Madden QVB
10.2022 - 05.2023
Casual
Just Jeans Broadway
07.2022 - Current
Beauty Advisor
Loccitane Broadway
06.2022 - 10.2022
Manager/Founder
The Happy Place Boutique
12.2021 - 06.2022
A Levels - Business Administration and Management
Lahore Grammar School
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