UNISHA MAHARJAN
Auburn
Summary
Dynamic Assistant Store Manager with strong performance at Subway and expertise in logistics and administration at The Good Guys. Proven ability to boost sales through strategic displays and effective cash management. Exceptional leadership in supervising staff and delivering excellent customer service, resulting in a significant improvement in the overall customer experience. Skilled in problem-solving and staff training, consistently fostering a customer-focused environment and optimizing operations for maximum efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations assistant
The Good Guys
09.2024 - Current
- As an operations assistant, I help in administrative, logistical, and coordination tasks, ensuring smooth operations across departments
- Handle phone calls, emails, and correspondence
- Provide customer service support
- Input and manage data entry tasks
- Process invoices and track expenses
- Promote and advertise new offers
Assistant store manager
Subway
05.2022 - Current
- As an assistant store manager, I help in assisting to train new members along with overall store lookout
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Education
Bachelor of Community Services -
Acknowledge Education
01.2025
Skills
- Customer Care Assistance
- Invoice Management
- Marketing Promotions
- Analytical Problem-Solving
- Customer Support Expertise
- Customer Service Leadership
- Team Leadership
- Stock Oversight
- Effective Time Management
- Advanced MS Office Skills
- Operational Data Reporting
- Administrative support
Certification
- Working with Children Check (WWCC)
- First Aid & CPR Certification
- Western Sydney Community Centre, 2024 & Bridges Care, 2025
Timeline
Operations assistant
The Good Guys
09.2024 - Current
Assistant store manager
Subway
05.2022 - Current
Bachelor of Community Services -
Acknowledge Education
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