Unnati Parikh
Melbourne,Australia
Summary
Hybrid Project Manager / Business Analyst with 4+ years of experience leading enterprise system implementation and digital transformation initiatives. Strong expertise in requirements elicitation, process mapping, system configuration, validation lifecycle oversight, UAT facilitation, and stakeholder management. Proven ability to bridge business and technical teams, manage risks and timelines, and deliver scalable, governance-aligned technology solutions that enhance operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Analyst Programmer / Implementation Consultant (Hybrid PM/BA)
SeerPharma
Australia
01.2022 - Current
- Lead the design, configuration, and deployment of enterprise software solutions for clients across regulated and enterprise environments.
- Facilitate stakeholder workshops to gather, analyse, and document business and functional requirements (BRD / Functional Specifications).
- Conduct As-Is and To-Be process mapping and perform gap analysis to align system capabilities with business objectives.
- Design, document, implement, and test system enhancements and configuration changes.
- Configure enterprise-level software systems and support solution deployment.
- Guide preparation and execution of validation documentation, including IQ, OQ, and UAT.
- Lead User Acceptance Testing (UAT) sessions and coordinate defect tracking and resolution.
- Manage issue logs and facilitate communication between cross-functional teams and client stakeholders.
- Deliver end-user training and provide post-go-live support to ensure successful adoption.
- Maintain strong client relationships, providing ongoing technical guidance and solution improvements.
- Contribute to project timeline planning, risk tracking, and status reporting.
Administrative Officer
International College Melbourne
Melbourne
01.2021
- Managed compliance documentation and ensured data accuracy across operational systems.
- Coordinated stakeholder communications and supported process efficiency.
Help Desk Support (Internship)
Netcube
Melbourne
01.2016 - 01.2017
- Provided Level 1 technical support and system troubleshooting.
- Managed incident tracking and issue resolution via ticketing systems.
- Supported billing-related system queries and configuration issues.
Trainee Software Engineer / Junior Software Engineer
Multivision Technosys
01.2014 - 01.2016
- Supported development and testing of web-based applications.
- Participated in SDLC activities including documentation, requirement analysis, and test execution.
Education
Computer Science Engineering
Pacific University
01-2014
Skills
● Business Analysis & Requirements Elicitation
● Enterprise System Implementation
● Project Coordination & Delivery
● Stakeholder & Client Management
● Process Mapping (As-Is / To-Be)
● Gap Analysis & Impact Assessment
● Validation Lifecycle (IQ/OQ/UAT)
● User Acceptance Testing (UAT)
● Risk & Issue Management
● System Configuration & Enhancement Design
● Change & Release Support
● SDLC (Agile & Waterfall)
Certification
- Oracle Database Administrator – Level 1
- Oracle Database SQL Certified Expert
- INCODE Bootcamp – Full Stack Web Development
- MasterControl Certification
Timeline
Analyst Programmer / Implementation Consultant (Hybrid PM/BA)
SeerPharma
01.2022 - Current
Administrative Officer
International College Melbourne
01.2021
Help Desk Support (Internship)
Netcube
01.2016 - 01.2017
Trainee Software Engineer / Junior Software Engineer
Multivision Technosys
01.2014 - 01.2016
Computer Science Engineering
Pacific University