AJIT BEILFUSS
West Perth
Summary
With a diverse career working within fast-paced and labour-intensive hospitality and farming environments, I possess a clear understanding of safety protocols and OH&S procedures, I pride myself on my ability to drive the success of high-functioning teams that consistently achieve our KPI objectives. I am now seeking a new challenging role within the mining industry, where I can gain new skills and obtain a long-term career working for an industry-leading employer.
Overview
17
17
years of professional experience
Work History
Utility Worker
Sirrom
Perth
11.2024 - Current
- Operated heavy machinery for efficient utility services and maintenance tasks.
- Assisted in routine inspections to ensure equipment safety and functionality.
- Maintained cleanliness of work areas to promote a safe environment for all staff.
- Collaborated with team members to streamline daily operations and workflows.
- Maintained landscaped areas by mowing, trimming, and planting flowers and shrubs.
- Operated and serviced equipment such as lawnmowers and blowers for grounds upkeep.
- Cleared debris from pathways and parking lots to ensure safe access for visitors.
- Supported team in executing preventive maintenance schedules on equipment and systems.
- Maintained cleanliness of rooms and common areas for guest satisfaction.
- Site airport operations
Senior Customer Advisor
Lloyds Banking Group
10.2021 - 10.2024
- Ensure excellent communication and product knowledge, identifying client needs and offering tailored financial solutions when being the first point of contact for customers by assisting clients with day-to-day banking operations, ensuring smooth transactions and addressing enquiries, while offering in-depth support for online banking systems to assist customers in managing personal accounts, making payments, and transferring funds efficiently
- Effectively use Customer Relationship Management (CRM) tools to maintain accurate records of customer interactions, preferences and sales activities, ensuring achievement of all weekly KPIs and meeting all monthly targets within company budgeting
- Perform all administrative tasks including data entry, record keeping of digital and hard copy files, entering all financial transactions for claims, sending follow-up emails, handling disputes and refunds along with performing daily reconciliations
- Ensure effective communication when liaising with clients from all cultural backgrounds, providing exceptional customer service working autonomously and collaborating with the team to get the right solutions for clients, building long-term business relationships with new clients ensuring repeat business by exceeding customer expectations and achieving KPI objectives
- Able to manage multiple tasks, solve problems decisively, and coordinate challenging and conflicting planning and scheduling works, utilising a variety of computer programs including Word, Excel, PowerPoint and Outlook
- Ensuring full statutory and safety compliance with the strong implementation of OH&S safe working practices including completing confidentiality security checks
Farm Hand
Helens Bay Organic Walled Garden/Hearty Growers
01.2021 - 09.2024
- Responsible for performing farm hand tasks working long hours performing physical labour intensive tasks within extreme and changing weather conditions including installing and repairing fences, digging holes and securing poles
- Assist with conducting general clean-up around the garden and farm including setting up the correct barricading of sites, removing tools and equipment, rubbish removal, assisting trades when required performing physical manual labour tasks lifting over 45+KG following correct manual handling techniques when lifting and wearing the correct P.P.E for the task
- Responsible for assisting in warehouse operations including preparing orders, cutting plastics, labelling, receiving and dispatching goods, coordinating with delivery drivers, loading and unloading trucks and picking and packing orders
- Utilising various power tools including, chain saws, drills, ploughs, harvesting knives, seeders and planters, ensuring safe to use before commencing work and review of correct SOPs
- Safely operate John Deere Tractors and Light Vehicles to move materials around the farm conducting daily vehicle pre-start inspections before operating, checking all fluid and oil levels, tyre pressure, fuel levels and reporting any defects
- Comply with all OH&S safety procedures including, pre-starting all equipment before operating, hazard identification and reporting, JHA’s, following the correct re-fuelling procedures and contributing to morning pre-starts and monthly toolbox meetings by initiating safety interactions and topics encouraging staff engagement
Recreation Assistant/Lifeguard
Greenwich Leisure & The Forum Leisure Centre
02.2019 - 10.2021
- Responsible for monitoring swimmers enforcing water safety rules, implementing ground rules for swim sessions and constantly monitoring designated pool areas to identify potential hazards and ensure swimmer safety along with maintaining effective two-way radio communication with other staff members
- Safely operate various commercial cleaning equipment including power washers and floor sweepers using chemicals as per MSDS and manufacturer’s instructions including wearing the correct P.P.E
- Be prepared to respond immediately to emergencies including performing water rescues and managing first aid and CPR responses along with being responsible for prompt incident response and seamless coordination, while accurately documenting incidents and injuries for recordkeeping
- Prepare efficiently for daily duties by conducting pre-start routines, ensuring equipment readiness, verifying safety measures, ensuring the proper utilisation and maintenance of P.P.E and life-saving equipment to guarantee safety, reporting and documenting any defects and malfunctions to supervisors
- Attending daily pre-start, toolbox safety meetings and monthly refresher first aid courses with site personnel ensuring the relevant safety information, updates and specifications changes work site process is communicated ensuring a safe and productive working environment
- Responsible for maintaining pool condition, conducting routine maintenance and inspections including checking and adjusting chlorine and acid levels, ensuring proper filtration, monitoring temperatures along with reporting and isolating equipment for necessary repairs
- Maintained the highest workplace safety standards by consistently following OH&S procedures, including JHA's, SOP's, actively reporting hazards and participating in safety training
Floor Supervisor / Utility
Olive and Rye
02.2019 - 11.2019
- Responsible for overseeing the day-to-day operations of the café including managing chefs and wait staff, delegating daily duties, rostering, ordering stock, general cleaning, taking orders, compiling inventory summaries, till reconciliation using EFTPOS machines, cash handling and banking, ensuring the achievement of restaurant KPI objectives
- Ensure cleanliness within the bar, kitchen and cafe area, sweeping and mopping floors, wiping down tables, washing dishes, refilling salt and pepper shakers, restocking crockery and sanitising surfaces following MSDS guidelines, complying with all chemical handling policies and procedures, adhering to manufacturer’s instructions
- Trained all new staff members openly sharing my knowledge and experience and ensuring they were aware of the correct processes and procedures to ensure a high-functioning and effective team
- Assist with basic food preparation of ingredients for cooking including washing, peeling, chopping and slicing fruits, vegetables and meats ensuring sufficient supplies were available for daily operations and all food was labelled correctly
- Responsible for all the operations of the bar including serving customers following the responsible service of alcohol guidelines, stock rotation, ordering and stocking supplies during service
- Foster positive relationships with customers and team members by consistently employing clear and effective communication skills, ensuring all staff has a clear understanding of all company policies, safety procedures and legislation
- Ensure all compliance with OH&S rules and regulations including wearing the correct P.P.E for the task, daily pre-start and monthly toolbox meetings, JHA’s and SOP’s
Front-of-House / Host
Gusto (Living Ventures)
08.2017 - 02.2019
Receptionist
All Star Lanes
04.2016 - 12.2016
Warehouse Operative
Al Murad Tile and Bathrooms
11.2014 - 02.2016
Volunteer
The Deaf Way Foundation
01.2009 - 08.2014
Event Coordinator
Ideation Events
01.2012 - 07.2014
Education
Aviation Hospitality and Travel Management Diploma -
Skills
- Grounds upkeep
- Hazard identification
- Inventory management
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Safety protocols
- Training and development
- First aid and CPR
- Cleaning procedures
- Preventive maintenance
References
- Niall Kenny, Site Manager, Greenwich Leisure limited, +447939699471
- Gerard Dyer, Team Manager, Lloyds banking group, +447368259452
- Michelle Mcfall, Owner, Howard street, +447521944494
Licences And Experience
- HR Driver's Licence
- Police Clearance
- First Aid Certificate
- White Card
- Gas Test Atmospheres
- Confined Space
- Working at heights
- National Pool Lifeguard Qualification
- Level II Swimming Teacher
- Level I Swimming Teaching Assistant
- Aviation Hospitality and Travel Management Diploma
Timeline
Utility Worker
Sirrom
11.2024 - Current
Senior Customer Advisor
Lloyds Banking Group
10.2021 - 10.2024
Farm Hand
Helens Bay Organic Walled Garden/Hearty Growers
01.2021 - 09.2024
Recreation Assistant/Lifeguard
Greenwich Leisure & The Forum Leisure Centre
02.2019 - 10.2021
Floor Supervisor / Utility
Olive and Rye
02.2019 - 11.2019
Front-of-House / Host
Gusto (Living Ventures)
08.2017 - 02.2019
Receptionist
All Star Lanes
04.2016 - 12.2016
Warehouse Operative
Al Murad Tile and Bathrooms
11.2014 - 02.2016
Event Coordinator
Ideation Events
01.2012 - 07.2014
Volunteer
The Deaf Way Foundation
01.2009 - 08.2014