Upasana Sharma
Fraser Rise ,VIC
Summary
Final-year nursing student with a strong passion for mental health, inspired by two clinical placements in psychiatric settings. I’m drawn to the depth and complexity of mental health care, where empathy, advocacy, and human connection are essential. I’m seeking to begin my nursing career through the St. Vincent’s Mental Health Graduate Nurse Program—a service that aligns with my personal values of compassion, justice, and excellence. I aim to develop into a skilled, reflective, and person-centered nurse who supports individuals through their recovery journey.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Active Medical
06.2023 - Current
- Delivered high-quality front-desk and administrative support in a busy general practice
- Triaged and communicated with patients from diverse and vulnerable backgrounds, with empathy and professionalism.
- Skilled in Best Practice software, Microsoft Office, and Medicare/DVA billing
- Maintained accurate records and upheld patient confidentiality
- Supported GPs and nurses in coordinating smooth clinic operations
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, emails, billing, and administration tasks efficiently under pressure
Sales Assistant
Bakers Delight Stores
09.2020 - 01.2023
- Provided excellent customer service, ensuring each customer left satisfied with their experience
- Acted as supervisor in the absence of management, overseeing staff and daily operations independently
- Responsible for opening and closing the store, including handling registers, cleaning, and secure cash management
- Trained and supported new staff, promoting teamwork and high service standards in a fast-paced environment
Education
Bachelor of Nursing -
RMIT University
Bundoora, VIC12-2025
High School (Year 12) -
Caroline Chisholm Catholic College
Braybrook, VIC12.2022
Certificate III in Health Services Assistance -
IVET Institute
12.2021
Skills
- Successful completion of Mental state examination and risk assessment
- Teamwork and interprofessional collaboration
- Time management and prioritization
- Culturally sensitive care
- Documentation and confidentiality
- Adaptability under pressure
- Strong verbal and written skills
- Therapeutic communication
- Leadership
- Accountability
- Aware of trauma informed care
Certification
Australian Probationary Drivers Licence, VicRoads, 01/31/31
Languages
- English
- Hindi
- Punjabi
References
References available upon request.
Timeline
Medical Receptionist
Active Medical
06.2023 - Current
Sales Assistant
Bakers Delight Stores
09.2020 - 01.2023
Bachelor of Nursing -
RMIT University
High School (Year 12) -
Caroline Chisholm Catholic College
Certificate III in Health Services Assistance -
IVET Institute
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