Upekshana Rodrigo
Keswick,SA
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
12
12
years of professional experience
Work History
Team Leader Web Sales
Medimart
06.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among all stakeholders.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- As the individual responsible for achieving KPIs and sales goals in web sales, I prioritize effective stock management, ensuring optimal inventory levels to meet customer demand while minimizing excess.
- I foster strong relationships with stakeholders to align objectives and enhance collaboration, utilizing data-driven strategies to optimize our online sales performance and drive revenue growth.
- Continuous monitoring and analysis of sales metrics guide my decision-making to meet and exceed targets.
General Packer
Ennio International
05.2023 - 06.2023
- Demonstrated adaptability to varying workload demands, shifting priorities as needed to maintain optimal productivity levels in a fast-paced environment.
- Contributed to cost savings through effective use of resources and minimizing material waste during production runs.
- Supported cross-functional teams in achieving overall business objectives through seamless collaboration on projects requiring packing expertise.
- Optimized product protection during transit with appropriate packing materials selection and placement techniques.
Assistant Sales Manager
Home Lands Holding (Pvt) Ltd
01.2022 - 01.2023
- Responsible of Sales in Housing and Land projects in Colombo Region and High-End Valued Lands in Sri Lanka
- Established action plans for team members and helped each person attain objectives
- Achieving monthly Targets and Key KPIs
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions
- Supported sales team members to drive growth and development
- Directed and coordinated products, services and sales activities
- Highest recorded Housing Sales team
Trade Marketing Executive
British American Tobacco (Ceylon Tobacco Company PLC)
01.2019 - 01.2022
- Driving Managing the responsibility and Execution of Sales, Distribution, HR and Stakeholders in the allocated market
- Developing and maintaining sales plans for the given market
- Preparations of Market analysis, Future Sales analysis, Sales Trends
- Supervised creation of marketing materials and collateral
- Developed trade marketing strategy, media plans, content plans and communication ecosystem with Distributor agents
- Planned and facilitated meetings to share marketing plans and explain future business goals
- Collected and analysed market research data for use in forecasting
- Receiving 1027% ROI on Nuwaraeliya Season project on month of April 2021
Fund Administrator
HSBC
06.2017 - 01.2019
- Responsible for Futures Transaction for Hedge Fund 'Phoenix' in United Kingdom
- Maintaining HSBC's customers' collective investments schemes such as Mutual funds, Hedge funds, Pension funds etc
- Recording and calculating Net Asset Value (NAV) daily, weekly and monthly
- Preparation of Financial Statements for future Investment decisions
Trade Executive
HSBC
08.2013 - 06.2017
- Investigating HSBC's customers' business nature and background via approved sources
- Reviewing and analyzing Financial crime for Corporate Clients via internal sources
- Monitoring Clients' market capital via Bloomberg
- Preparations of KYCC reports to proceed with Trade Transactions
- Maintaining zero tolerance for Financial Crime and working according to GSR and DPA agreements standards
Education
Masters in Business Administration -
University of Suffolk
BSc - Business Management
University of Cardiff Metropolitan
10.2018
Advance Diploma - Business Management
National Institute of Business Management
05.2019
Foundation -
CIMA
05.2015
Skills
- PR
- Working Under Pressure
- Strong decision maker
- Complex problem solver
- Analytical
- Team worker
- Innovative
- Service-focused
- MS Word
- Excel
- PowerPoint
- Teamwork and collaboration
- Problem-solving
- Team motivation
Accomplishments
- Achieved 400% Sales growth in 18 months by streamlining the work processes.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of four staff members.
- Achieved 0% Team errors by completing specialised team training with accuracy and efficiency.
- Resolved freight issues by changing courier companies to Multinational companies.
- Collaborated with team of IT in the development of B2B Platform at the WOO commerce Platform
- Created a Loyalty programme to retain and create loyal customers.
Languages
English
Full Professional
Sinhala
Native or Bilingual
Timeline
Team Leader Web Sales
Medimart
06.2023 - Current
General Packer
Ennio International
05.2023 - 06.2023
Assistant Sales Manager
Home Lands Holding (Pvt) Ltd
01.2022 - 01.2023
Trade Marketing Executive
British American Tobacco (Ceylon Tobacco Company PLC)
01.2019 - 01.2022
Fund Administrator
HSBC
06.2017 - 01.2019
Trade Executive
HSBC
08.2013 - 06.2017
BSc - Business Management
University of Cardiff Metropolitan
Advance Diploma - Business Management
National Institute of Business Management
Foundation -
CIMA
Masters in Business Administration -
University of Suffolk
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