Upendra Neupane
Marsden Park,NSW
Summary
Proactive Senior AML Analyst with extensive experience in automating customer due diligence processes, conducting thorough risk assessments, and identifying high-risk customers. Skilled in financial intelligence analysis, transaction monitoring, and fraud/scam detection. Led training sessions and collaborated with law enforcement to ensure compliance and risk mitigation.
Overview
7
7
years of professional experience
Work History
Senior AML Analyst
Commonwealth Bank
12.2022 - Current
- Improved the efficiency of customer due diligence processes by automating manual tasks, reducing human error and expediting case resolution times.
- Conducted thorough risk assessments to mitigate potential money laundering threats, protecting the company''s reputation and financial assets.
- Identified high-risk customers through meticulous analysis of transaction patterns, preventing potential financial losses.
- Enhanced reporting accuracy for suspicious activity cases, ensuring compliance with regulatory requirements.
- Led training sessions for junior analysts, fostering a culture of continuous learning and development among team members.
- Served as a subject matter expert on AML-related matters during regulatory examinations, demonstrating the company''s robust compliance framework.
- Conducted regular reviews of existing controls and protocols to identify areas requiring enhancements or updates in response to evolving regulations or industry practices.
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
- Interacted with law enforcement agencies, regulators and financial institutions to coordinate investigations related to fraudulent activities.
Senior Investigator
Westpac Banking
03.2020 - 12.2022
- Developed comprehensive reports that effectively communicated investigation findings to stakeholders and decision makers.
- Conducted investigations into AML related matters for WBC staff members.
- Resolved complex cases with diligent research, analysis, and collaborative problem-solving efforts.
- Trained team members in investigative techniques and policies.
- Conducted Need Based Conversation(NBC) with staff members suspected of participating in AML activities.
Fraud/Scam Analyst
Commonwealth Bank
06.2017 - 03.2020
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud/scam and anomalies.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Effectively handled fraud and scam cases related to malware, Identity Takeover, Porting, Investment Scam, IT support scam etc.
- Developed customized reports for senior management, highlighting key trends and insights on fraud and scam related issues.
Education
Bachelor of Business Information Systems - Information Systems
Victoria University
Melbourne, VIC10-2012
Skills
- Enhanced Due Diligence
- Suspicious Activity Reporting
- Training and mentoring
- Transaction monitoring
- Financial Intelligence Analysis
- Critical Thinking
- Fraud and scam detection and assessment
Timeline
Senior AML Analyst
Commonwealth Bank
12.2022 - Current
Senior Investigator
Westpac Banking
03.2020 - 12.2022
Fraud/Scam Analyst
Commonwealth Bank
06.2017 - 03.2020
Bachelor of Business Information Systems - Information Systems
Victoria University
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