Urima Autufuga
Caroline Springs
Summary
Dedicated and self-motivated professional with a proven track record of establishing rapport with clients from diverse cultural backgrounds. Possessing a positive mindset to drive impactful changes within the community. Strong written and verbal communication skills, coupled with the ability to excel both independently and collaboratively in team environments.
Overview
9
9
years of professional experience
Work History
Youth Justice Community Caseworker
Jesuit Social Services
02.2022 - Current
- Provide intensive support, case management and outreach services to young people referred by Youth Justice or other stakeholders.
- Engage and build a positive rapport with young people, undertake assessments, develop and review a case plan and participate in the ongoing monitoring of cases via supervision and regular team meetings.
- Develop and maintain appropriate networks and resources to enable the referral of young people to broader community services.
- Work collaboratively with Consortium partners, Youth Justice Staff and broader service networks to ensure a continuum of care for young people.
- Maintain appropriate files, records and statistics to facilitate good case management and accountability.
- Compliance with relevant legislation.
- Commitment to continuous quality improvement processes.
Youth Residential Worker
Essential Personnel Services
01.2020 - 02.2022
- Work directly with young people assisting them to develop day-to-day living skills, social and relationship skills, while maintaining a safe and positive environment.
- Manage trauma-based behaviour and critical incidents and ensuring you work within residential framework to ensure a quality service delivery in line with legislation.
- Work as part of a team to deliver high quality care to young people in a residential facility.
- Contribute to the development of a comprehensive education and recreational skills program.
- Maintain administrative and documentation requirements, eg: case notes, incident reports etc.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between young people and other service providers including Child Protection.
Youth Justice Officer
Justice NSW
06.2016 - 12.2019
- Supervise and care for young offenders.
- Positive role model/mentor to young offenders.
- Encourage offenders to participate in programs/activities.
- Prepare and maintain case management records and reports.
- Provide support to offenders with challenging behaviour.
- De-escalate situations - eg: Offenders with heightened emotional state.
Education
Diploma - Community Services
Partners in Training
Melbourne, VICCertificate IV - Child Youth And Family Intervention
Integrity Education
Melbourne, VICCertificate - Therapeutic Crisis Intervention
Mackillop Family Services
Certificate - Applied Suicide Intervention Skills Training
Livingworks
Skills
- Leadership skills
- Decision-making
- Communication skills
- Case documentation
- Active listening
- Client engagement
- Assessment skills
- Ethical practice
- Behavioural observation
- Conflict mediation
Timeline
Youth Justice Community Caseworker
Jesuit Social Services
02.2022 - Current
Youth Residential Worker
Essential Personnel Services
01.2020 - 02.2022
Youth Justice Officer
Justice NSW
06.2016 - 12.2019
Diploma - Community Services
Partners in Training
Certificate IV - Child Youth And Family Intervention
Integrity Education
Certificate - Therapeutic Crisis Intervention
Mackillop Family Services
Certificate - Applied Suicide Intervention Skills Training
Livingworks
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