Urima Autufuga
Caroline Springs
Summary
Dedicated and self-motivated professional with a proven track record of establishing rapport with clients from diverse cultural backgrounds.
Experienced in managing challenging behaviours, implementing individual case plans, and promoting positive social development.
Possessing a positive mindset to drive impactful changes within the community. Strong written and verbal communication skills, coupled with the ability to excel both independently and collaboratively in team environments.
Overview
10
10
years of professional experience
Work History
Youth Justice Community Support Service
Jesuit Social Services
08.2022 - Current
- Provide intensive support, case management and outreach services to young people referred by Youth Justice or other stakeholders.
- Engage and build a positive rapport with young people, undertake assessments, develop and review a case plan and participate in the ongoing monitoring of cases via supervision and regular team meetings.
- Develop and maintain appropriate networks and resources to enable the referral of young people to broader community services.
- Work collaboratively with Consortium partners, Youth Justice Staff and broader service networks to ensure a continuum of care for young people.
- Maintain appropriate files, records and statistics to facilitate good case management and accountability.
- Compliance with relevant legislation.
- Commitment to continuous quality improvement processes.
Youth Residential Worker
Essential Personnel Services
01.2020 - 02.2022
- Work directly with young people assisting them to develop day-to-day living skills, social and relationship skills, while maintaining a safe and positive environment.
- Manage trauma-based behaviour and critical incidents and ensuring you work within residential framework to ensure a quality service delivery in line with legislation.
- Work as part of a team to deliver high quality care to young people in a residential facility.
- Contribute to the development of a comprehensive education and recreational skills program.
- Maintain administrative and documentation requirements, eg: case notes, incident reports etc.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between young people and other service providers including Child Protection.
Youth Justice Officer
Justice NSW
01.2016 - 12.2019
- Supervise young people in custody, ensuring their basic needs are met and providing a safe and secure environment.
- Be positive role models, demonstrating appropriate behaviour and encouraging pro-social interactions.
- Establish healthy routines, redirect challenging behaviour, and encourage participation in educational, vocational, and therapeutic programs.
- Assist with case plans, encouraging young people to work towards their goals and providing support for their individual needs.
- De-escalate conflict, manage challenging behaviours, and address incidents effectively.
- Document observations, incidents, and progress in case management records.
Education
Diploma - Community Services
Partners in Training
Certificate IV - Child Youth And Family Intervention
Integrity Education
Certificate - Therapeutic Crisis Intervention
Mackillop Family Services
Certificate - Applied Suicide Intervention Skills Training
Livingworks
Skills
- Client engagement
- Client advocacy
- Cultural competence
- Case management
- Goal setting
- Case assessment
- Family maintenance
- Adaptability and flexibility
Timeline
Youth Justice Community Support Service
Jesuit Social Services
08.2022 - Current
Youth Residential Worker
Essential Personnel Services
01.2020 - 02.2022
Youth Justice Officer
Justice NSW
01.2016 - 12.2019
Certificate IV - Child Youth And Family Intervention
Integrity Education
Certificate - Therapeutic Crisis Intervention
Mackillop Family Services
Certificate - Applied Suicide Intervention Skills Training
Livingworks
Diploma - Community Services
Partners in Training
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