Ursula McSherry (Sula Manderson)
Bahrs Scrub,Australia
Summary
Dedicated administrative professional with successful experience in fast-paced office and customer service settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Barista (Sunday Afternoons)
Zaraffas Eagleby
09.2024 - Current
- Maintained the same positive work environment I fostered while working at Bethania Zarrafas.
Administration
Euro Pumps Engineering
11.2023 - Current
- Accounts Receivable: Preparing invoices, sending quotes, requesting purchase order numbers, and sent statements
- Order Fulfillment: Packed and shipped customer orders
- Travel Coordination: Arranged flights, accommodation, and transportation for service technicians
- Site Inspection and Maintenance: Visited cleaning sites to ensure compliance with standards, checked equipment functionality, organised repairs, and created training videos for cleaning equipment.
- Customer Satisfaction: Conducted site visits to ensure customer happiness
Barista
Zarrafas Bethania
12.2022 - 12.2023
- Maintained a clean and organised workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Crew Member, McCafé Barista
McDonald's
04.2022 - 12.2022
Crew Coach and Trainer
Red Rooster
08.2020 - 06.2022
- Trained and Coached staff members to meet company expectations
- Created positive relationships with coworkers and customers
- Fostered a positive and friendly working environment
Education
High School -
Windaroo Valley State High School
11.2022
Bachelor - Criminology and Criminal Justice
Griffith University
11.2025
Skills
- Friendly and outgoing
- Team Player
- Office Administration
- Recordkeeping and File Management
- Attention to Detail
- Customer Service
- Proficient in Basic Microsoft Excel Skills
Personal Information
Date of Birth: 12/03/05
Timeline
Barista (Sunday Afternoons)
Zaraffas Eagleby
09.2024 - Current
Administration
Euro Pumps Engineering
11.2023 - Current
Barista
Zarrafas Bethania
12.2022 - 12.2023
Crew Member, McCafé Barista
McDonald's
04.2022 - 12.2022
Crew Coach and Trainer
Red Rooster
08.2020 - 06.2022
High School -
Windaroo Valley State High School
Bachelor - Criminology and Criminal Justice
Griffith University
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