Summary
Overview
Work History
Skills
Achievements
Reference
Nationality
Timeline
Generic

Urvi Desai

Ballina,NSW

Summary

Accomplished Baker and Cake Decorator with a proven track record at PAK'nSAVE Papakura, enhancing production efficiency and customer satisfaction through exceptional cake decorating, team collaboration, and customer service skills. Excelled in designing custom cakes at Cheesecake Factory Inc, mentoring staff, and developing inclusive recipes, demonstrating both creative and adaptive abilities. Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.

Overview

6
6
years of professional experience

Work History

Baker

PAK'nSAVE Papakura
06.2023 - 06.2024
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Utilized artistic skills to design custom cakes and pastries for special occasions that exceeded client expectations.

Cake Decorator

Cheesecake Factory Inc
02.2022 - 05.2023
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.

Baker

New World Supermarket
02.2018 - 01.2022
  • Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
  • Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
  • Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
  • Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.

Skills

  • Team Player
  • Cake Decorating
  • Customer Service
  • Active listener
  • Food safety and sanitation
  • Adaptive and creative
  • Quality Control
  • Dough handling
  • Product presentation
  • Pastry preparation

Achievements

  • Baker of the Year - 2020

      New World Super Market Auckland


  • Employee of the month - May 2024

      Pak'nSave Auckland

Reference

1) Cameron (Store Manager) New World Super Market Auckland

   Contact: 0212621664 

    Email: cameron.channell1@foodstuffs.co.nz


2) VictoriaOil (HR) Pak'nSave Auckland

    Email: victoria.bushell@pns.co.nz

Nationality

New Zealand

Timeline

Baker

PAK'nSAVE Papakura
06.2023 - 06.2024

Cake Decorator

Cheesecake Factory Inc
02.2022 - 05.2023

Baker

New World Supermarket
02.2018 - 01.2022

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Urvi Desai