Usama Maqbool
SYDNEY,NSW
Summary
Results-driven Senior Cloud/DevOps Engineer with 5+ years of experience leading cloud automation, DevOps transformation, and CI/CD pipeline modernization on AWS. Deep expertise in Terraform, Kubernetes (EKS), Docker, Jenkins, and GitHub Actions to deliver scalable, secure, and highly available infrastructure. Proven ability to reduce operational overhead, accelerate software delivery, and optimize cloud costs across large-scale production environments.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Technical Specialist - Integration
UKG, Australia
SYDNEY, NSW
02.2024 - Current
- Executed integration of UKG with HRIS payroll, benefits, timekeeping, and identity management using REST/SOAP APIs.
- Created and managed Boomi processes, focusing on data mapping transformations and error handling.
- Troubleshot integration failures in Boomi to maintain compliance with SLAs and ensure data integrity.
- Acquired extensive product knowledge of UKG Pro (Dimensions) WFM to resolve application configuration issues.
- Provided support for AWS environments, addressing incidents and optimizing platform configurations.
- Directed cloud infrastructure operations to ensure continuous availability and enhance performance.
- Guided cross-functional teams through systems integration projects, improving collaboration and success rates.
- Managed incidents through ITSM tools while consistently achieving SLA targets.
Senior DevOps Engineer – Cloud and Platforms
Finotech Development, IC Markets, Australia
SYDNEY, NSW
09.2022 - 01.2024
- Designed and built cloud-based platforms utilizing AWS services like EC2, S3, and RDS.
- Delivered end-to-end support for AWS cloud infrastructure, resolving incidents per SLA requirements.
- Diagnosed and resolved issues across AWS compute, storage, networking, and security services.
- Utilized monitoring tools to proactively identify performance, availability, and capacity issues in AWS environments.
- Executed routine cloud operations including patching, backups, updates, and system health checks.
- Implemented cloud optimization initiatives that enhanced performance and reduced costs through metrics analysis.
- Created CI/CD pipelines with Jenkins and Docker to automate application build processes.
- Configured IAM policies for secure access management across AWS resources; conducted compliance audits.
DevOps Engineer
Evamp & Saanga, PAK
Islamabad, Pakistan
12.2016 - 04.2019
- Managed cloud and virtualization solutions, ensuring reliability and scalability for enterprise customers.
- Configured CI/CD automation tools to streamline delivery processes.
- Maintained and built Docker images for CI/CD pipelines and development testing.
- Automated processes using Python and Bash scripting to enhance operational efficiency and reduce manual intervention.
- Facilitated infrastructure changes and migrations during after-hours operations.
- Conducted security assessments to ensure adherence to industry best practices.
- Documented processes and created knowledge base articles to facilitate team onboarding and knowledge sharing.
Education
Masters of Information Technology (Professional Computing) -
Swinburne University of Technology
Melbourne, VIC01-2021
Bachelor of Computer Science -
Quaid-i-Azam University
Islamabad01-2016
Skills
- AWS architecture
- AWS security management
- Cloud security
- Cloud services
- CI/CD automation
- CI/CD Pipeline configuration
- Docker containerization
- Infrastructure management
- Configuration management
- Infrastructure development
- Scripting
- DevOps practices
Certification
AWS Solution Architect (Associate)
Timeline
Technical Specialist - Integration
UKG, Australia
02.2024 - Current
Senior DevOps Engineer – Cloud and Platforms
Finotech Development, IC Markets, Australia
09.2022 - 01.2024
DevOps Engineer
Evamp & Saanga, PAK
12.2016 - 04.2019
Masters of Information Technology (Professional Computing) -
Swinburne University of Technology
Bachelor of Computer Science -
Quaid-i-Azam University