Job Search Status
Open to workDesired start date: Immediately
Open To Work
Usama Sardar
Homebush,NSW
Work Preference
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Agent
WooliesX - Woolworths Group
39 Endeavours Road
11.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Picker & Packer
La Spiga
Bankstown, NSW
10.2022 - 12.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Removed items from shelves or storage bins.
Education
Bachelor Of Business Admin. - Hospitality Administration And Management
Canterbury Institute of Management
41 Maclaren Street, North Sydney 10.2022
Skills
- Upbeat and Positive Personality
- Issue and Complaint Resolution
- Customer Account Management
- POS Systems and Ordering Platforms
Languages
English
Intermediate (B1)
Urdu
Bilingual or Proficient (C2)
Timeline
Customer Service Agent
WooliesX - Woolworths Group
11.2022 - Current
Picker & Packer
La Spiga
10.2022 - 12.2022
Bachelor Of Business Admin. - Hospitality Administration And Management
Canterbury Institute of Management