Usama Bin Majeed
Sydney
Summary
Dedicated Security Officer with extensive experience at Glad Group, excelling in emergency response and incident reporting. Proven ability to enhance safety through vigilant patrol operations and effective conflict de-escalation. Skilled in CCTV monitoring and fostering strong relationships, ensuring a secure environment while delivering superior customer service.
Overview
2
2
years of professional experience
Work History
Security Officer
Glad Group
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
N/A - Advance Diploma of IT
Kingston Intitute of Austrlia
Sydney, NSW07-2024
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- CCTV surveillance
- Physical fitness
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- FLUENT IN [LANGUAGE]
- Conflict de-escalation
- Document management
Timeline
Security Officer
Glad Group
03.2023 - Current
N/A - Advance Diploma of IT
Kingston Intitute of Austrlia
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