Useni Abedi Amani Ricardo
MELBOURNE,VIC
Summary
Compassionate Social Worker with expertise in client assessments, behavior management, and resource access. Skilled in developing tailored support plans and facilitating communication between clients and service providers. Strong work ethic and adaptability enhance the ability to contribute to team goals and improve client experiences. Recent graduate with strong research and problem-solving skills, eager to support organizational objectives.
Overview
6
6
Certifications
Work History
Social Worker Volunteer leadership
Townsville Multicultural group
Townsville, QLD
- Conducted assessments to identify client needs and appropriate services.
- Developed support plans tailored to individual client circumstances and goals.
- Facilitated communication between clients and service providers to enhance access.
- Developed individualized service plans with clients to address their identified goals.
Disability Support Worker
We2care Townsville
Townsville, QLD
- Assisted clients with daily living activities and personal care needs.
- Supported clients in developing social skills through engaging activities.
- Implemented safety protocols to maintain a secure environment for clients.
- Provided emotional support to clients and their families during challenging times.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Helped disabled persons access community resources such as housing options or job training programs.
- Encouraged clients to participate in activities such as physical therapy, social events, and arts and crafts.
Bakery Production Worker
Allied pinnacle altona
Altona, victoria melbourne
- Operated mixing equipment to combine ingredients for various products.
- Maintained cleanliness and organization of the mixing area and tools.
- Monitored mixing processes to ensure quality and consistency of products.
- Followed safety protocols while handling chemicals and equipment.
- Communicated effectively with supervisors regarding production issues or needs.
- Weighed materials and ingredients with accuracy.
- Controlled start-up and operating schedule for equipment.
Warehouse Worker
Ozstaff
Sunshine vic, victoria melbourne
- Packaged products efficiently for shipment to customers.
- Collaborated with team members to meet daily productivity goals.
- Assisted in training new employees on packing procedures and safety practices.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Real Estate Agent
Saffron real estate victoria
Truganina, victoria melbourne
- Assisted clients in selecting rental properties based on preferences and needs.
- Conducted property tours, highlighting features and benefits to potential renters.
- Managed lease agreements, ensuring accuracy and compliance with regulations.
- Responded to tenant inquiries promptly, providing excellent customer service support.
- Collaborated with property owners to coordinate maintenance and repairs as needed.
- Organized open houses and promotional events to attract prospective tenants effectively.
- Employed sales techniques to boost sales and services.
- Greeted customers and provided excellent customer service.
- Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
- Prepared and submitted reports to supervisor.
- Utilized rental management software to track applications and process payments efficiently.
Church Youth Leader
The wesleyan methodist church Australia
all western surbubs, victoria melbourne
- Organized youth events and activities to foster community engagement.
- Developed and implemented educational programs for youth spiritual growth.
- Facilitated discussions on faith, values, and life challenges with youth members.
- Collaborated with parents and church staff to support youth initiatives.
- Trained and mentored volunteers in youth program leadership roles.
- Managed communication between youth members and church leadership.
- Facilitated discussion groups with teenage members on various topics related to faith and life.
- Attended annual conferences and other events related to youth ministry development.
- Created a safe environment for youth to express their opinions and beliefs.
- Built relationships with local schools, organizations, churches and community partners in order to create opportunities for service learning projects.
Education
Certificate - Family And Community Services
Townsville Multicultural Training
Townsville, QLDCertificate - Languages
Tafe Institution
Qldcertificate -
Entry Education
Victoria Certificate - Skilling for work
Designer Life
Townsville, QLDGraduate Certificate Iii - Individual support worker
Austcare
Townsville, QLDSkills
- Client assessments
- Community resource access
- Customer service
- Event organization
- Volunteer training
- Communication skills
- Behavior management
- Safety protocol implementation
- Disability services
- Palliative care
- Health and safety
- Independent living support
- Client education
- Material handling
- Stock management
- Material rotation
- Warehouse operations
- Warehouse safety
- Multitasking and organization
- Packaging and labeling
- Pallet jack handling
- Problem-solving
- Issue reporting
- Multitasking
Certification
Certificate iii in individual support
Timeline
Social Worker Volunteer leadership
Townsville Multicultural group
Disability Support Worker
We2care Townsville
Bakery Production Worker
Allied pinnacle altona
Warehouse Worker
Ozstaff
Real Estate Agent
Saffron real estate victoria
Church Youth Leader
The wesleyan methodist church Australia
Certificate - Family And Community Services
Townsville Multicultural Training
Certificate - Languages
Tafe Institution
certificate -
Entry Education
Certificate - Skilling for work
Designer Life
Graduate Certificate Iii - Individual support worker
Austcare