Usha Bishwokarma
Homebush,NSW
Summary
Proven performer in fast-paced environments, adept at enhancing customer satisfaction and streamlining operations. At Joh.eun. Nal Korean Cuisine, I negotiated with vendors to maintain a well-stocked pantry, boosting kitchen efficiency. Skilled in food handling and demonstrating a positive attitude, I consistently met or exceeded performance standards, significantly improving service delivery and operational productivity. Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment.
Overview
3
3
years of professional experience
Work History
Kitchen Helper
Joh.eun. Nal Korean Cuisine
11.2023 - Current
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Developed strong relationships with local vendors, negotiating favorable deals on fresh ingredients and maintaining a well-stocked pantry.
Waitress
Joh. Eun. Nal Korean Restaurant
02.2023 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Housekeeping Cleaner
Shangri-la Hotel and Resorts
09.2022 - 01.2023
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
Fruit Picker
Jolly Berries
02.2021 - 08.2021
- Picked and arranged fruit following specified instructions.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Removed and discarded damaged fruits to improve harvest quality.
Education
Advanced Diploma - Commercial Cookery & Diploma in Hospitality
Skyline International Collage
Burwood, NSW09.2023
Accounting
Rastriya High School
Pokhara12.2017
School Leaving Certificate - Middle School Education
Jana Priya Secondary School
Myagdi01.2015
Skills
- Dishwashing
- Food handling
- Cleaning
- Chef support
- Cooking
- Food safety practices
- Order Accuracy
- Plates presentation
- Positive Attitude
- Punctual and Reliable
- Stock management
- Customer Service
- Food safety measures
Timeline
Kitchen Helper
Joh.eun. Nal Korean Cuisine
11.2023 - Current
Waitress
Joh. Eun. Nal Korean Restaurant
02.2023 - 10.2023
Housekeeping Cleaner
Shangri-la Hotel and Resorts
09.2022 - 01.2023
Fruit Picker
Jolly Berries
02.2021 - 08.2021
Advanced Diploma - Commercial Cookery & Diploma in Hospitality
Skyline International Collage
Accounting
Rastriya High School
School Leaving Certificate - Middle School Education
Jana Priya Secondary School
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