Usha Gurung
Melbourne,VIC
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeping Room Attendant
FBM Hospitality
Melbourne, Vic
01.2024 - 10.2025
- Maintained cleanliness of guest rooms and public areas daily.
- Replenished supplies such as towels, toiletries, and linens efficiently.
- Inspected rooms for maintenance issues and reported to management promptly.
- Assisted in training new staff on housekeeping protocols and procedures.
- Responded to guest requests for additional services or amenities promptly.
Room Attendant
Empire Hospatility
MELBOURNE, 3020
11.2022 - 01.2024
- Cleaned and maintained guest rooms to ensure high standards of cleanliness.
- Replenished supplies and amenities to enhance guest comfort and satisfaction.
- Reported maintenance issues promptly to ensure timely resolution for guests.
- Assisted in training new staff on cleaning procedures and company standards.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Followed safety protocols while using cleaning chemicals and equipment for safety.
- Organized storage areas to facilitate easy access to cleaning supplies and tools.
- Responded to guest requests quickly and courteously to enhance guest experience.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Education
Diploma - Hospitality Management
Aabt College
MELBOURNE, Vic 08.2023 - 08.2025
Skills
- Maintenance reporting
- Supply restocking
- Team collaboration
- Room inspection
- Cleaning procedures
- Customer service
- Time management
- Quality assurance
- Training development
- Efficiency improvement
Timeline
Housekeeping Room Attendant
FBM Hospitality
01.2024 - 10.2025
Diploma - Hospitality Management
Aabt College
08.2023 - 08.2025
Room Attendant
Empire Hospatility
11.2022 - 01.2024