Usha Ramanan
Melbourne,VIC
Summary
Efficient individual equipped with organisational and multitasking abilities necessary to effectively handle demanding planning and execution of tasks. Polished and professional in handling a number of day-to-day tasks in a professional working environment.
Overview
18
18
years of professional experience
Work History
Event Assistant
Volunteering Victoria
09.2019 - 11.2019
- Contact members to participate in the Volunteering Victoria State Awards Program.
- Greet members at the reception desk.
- Take registration for Volunteering Victoria and record it on the system at the Annual General Meeting and Awards Function.
- Assist to set up for the events.
- Any ad-hoc administration duties required at the events.
Victoria University Student Placement
IPC Health
02.2019 - 03.2019
- Liaise with team members in a fast paced environment which requires working efficiently in a team, displaying accuracy with data entry and demonstrating excellent communication skills.
- Attended patient phone calls.
- Used TRAK Care to check and update current post code details.
- Update IPC Health Data.
- Maintained high level of confidentiality with regards to client personal information.
- Verifying patient information, scanning, faxing and producing documents.
Management Accounts Assistant
St.George's Hospital
01.2010 - 04.2012
- Liaise with payroll and facilities team to ensure data is accurate.
- Send business documents.
- Attending phone calls and answering queries.
- Presenting to budget holder's and hospital staff.
- Filing and responding to audit queries.
Financial Planning Assistant
Imperial College Healthcare NHS Trust
03.2008 - 08.2009
- Liaise with Service Agreement Managers, Income Supervisors, Contracting Managers and Acute Contracts Managers.
- Responsible for analysing, producing processing quarterly and revised quarterly SLA(Service Level Agreements) and NCA (Non-Contract Activity) to 92 Primary Care Trusts (PCT's).
- Produce and obtain the authorisation to send various documents to managers.
- Created and processed HTLV (Human T Cell Lymphotropic Virus) Activity documents and maintained a high level of confidentiality with regards to patient details.
- On a daily basis, responded to various stakeholder queries.
- Analyse database, produce and integrate with the current data management system.
Student Helpdesk
Victoria University, City Queen Campus
03.2006 - 09.2007
- Promoting the use of the learning commons to the university students.
- Fostered an atmosphere which is conducive to the positive learning experiences for users of the service.
- Report to Student Rover Program managers of student feedback of the service.
- Assist students with referencing assignments, how to present and hand their assignments, coursework on the VU portal.
Tamil School Language Teacher
Brimbank Tamil School
02.2002 - 12.2005
- Prepare lesson plans and activities for children for lessons running up to 3 hours.
- Fostering a fun environment to learn the tamil language.
- Prepare arts and crafts activities for children.
- Communicating with various age groups who are interested in learning the tamil language.
Team Member
Mcdonalds
09.2002 - 01.2005
- Front end and drive through customer service.
- General cleaning and restaurant maintenance.
- Cash handling duties.
Education
Certificate III - Health Administration
Victoria University
Melbourne, VIC03.2019
Bachelor of Business - Accounting
Victoria University
Melbourne, VIC05.2007
Graducate Certificate - Education For Professional Development
Victoria Univesity
Footscray, VIC11.2004
Skills
- Active, helpful and contributing team member with a strong work ethic
- Self-motivated, reliable, resourceful, organised and efficient
- Highly developed written and verbal communication skills
- Able to follow instructions and work without supervision
- Mature and responsible, willing and able to assume higher duties
- Committed to ongoing training and development with the ability to learn new skills quickly
- Quick decision making and overall provide excellent customer service skills that has been gained throughout my work experiences
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Spanish
Elementary
Timeline
Event Assistant
Volunteering Victoria
09.2019 - 11.2019
Victoria University Student Placement
IPC Health
02.2019 - 03.2019
Management Accounts Assistant
St.George's Hospital
01.2010 - 04.2012
Financial Planning Assistant
Imperial College Healthcare NHS Trust
03.2008 - 08.2009
Student Helpdesk
Victoria University, City Queen Campus
03.2006 - 09.2007
Team Member
Mcdonalds
09.2002 - 01.2005
Tamil School Language Teacher
Brimbank Tamil School
02.2002 - 12.2005
Certificate III - Health Administration
Victoria University
Bachelor of Business - Accounting
Victoria University
Graducate Certificate - Education For Professional Development
Victoria Univesity
Similar Profiles
Dominic Taban IriamaiDominic Taban Iriamai
Volunteer at Volunteering VictoriaVolunteer at Volunteering Victoria
Charles Potter IIICharles Potter III
Peer Support Specialist at VolunteeringPeer Support Specialist at Volunteering
Sue BlytheSue Blythe
Founder, Climate Collaboratory at Volunteering With We, the WorldFounder, Climate Collaboratory at Volunteering With We, the World