Usman Ali
4 Vendetta Crescent Johnston ,NT
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
3
3
years of professional experience
Work History
Dominos
DE
08.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Security Guard
HBL
01.2022 - 01.2023
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Customer Service
KFC
01.2021 - 01.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Managed high call volume, providing prompt assistance to customers seeking help with their healthcare services.
- Streamlined procedures for quicker response times, improving overall customer experience.
- Developed strong rapport with customers, fostering trust and loyalty to the company''s brand.
Education
Bachelor Of Health Sciences - Medical
Charles Darwin University
Casuarina, NTIntermediate - Medical
Superior College
Vehari07.2022
Skills
- Security Protocols: Showcase your knowledge of security procedures and protocols
- Communication Skills: Showcase strong verbal and written communication skills for reporting incidents
- Teamwork: Highlight your ability to collaborate with colleagues and coordinate security efforts
- Emergency Response: Demonstrate proficiency in handling emergency situations and crises
Timeline
Dominos
DE
08.2023 - Current
Security Guard
HBL
01.2022 - 01.2023
Customer Service
KFC
01.2021 - 01.2022
Bachelor Of Health Sciences - Medical
Charles Darwin University
Intermediate - Medical
Superior College
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