Summary
Overview
Work History
Education
Skills
Timeline
Generic

Usman Rasheed

Sydney

Summary


Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.


Overview

8
8
years of professional experience

Work History

Warehouse Associate

AMAZON
09.2024 - Current
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, problem solving and inventory control duties.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Operated various types of equipment such as forklifts, pallet jacks, or Centre Rider pallet jacks safely while moving products throughout the facility.
  • Performed routine safety checks and preventive maintenance on warehouse machinery to ensure operational safety.
  • Conducted regular safety inspections to identify and mitigate potential hazards, ensuring compliance with OSHA standards.

Remote Assistant Management Consultant

AR ZAKI Enterprise (UAE)
01.2023 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted clients in understanding their processes more accurately and finding more efficient ways of working.
  • Consulting with clients on how to improve their business strategies and operations.
  • Guided clients in developing performance indicators that provided better insight into their business.
  • Supported organizations in creating better sources of data for more effective decision making.
  • Conducted extensive research to identify emerging trends in the industry.
  • Recommended practical solutions for organizations looking to move forward.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Leader

Baiada
12.2021 - 01.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Assistant Store Manager

Western Automotive Group
02.2020 - 10.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

Warehouse Operator

Willow Ware
11.2016 - 01.2020
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Pick packing, RF scanning, Loafing/Unloading trucks, palletizing, wrapping, stocktakes.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
  • Collaborated with other departments to optimize warehouse space and improve overall company performance.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
  • Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
  • Achieved targets for order processing, diligently working to meet daily quotas.

Education

MBA - Management Science

Holmes Institute
Melbourne
07.2019

Bachelor of Science - Accounting And Business Management

COMSATS
07.2014

Skills

  • Customer Relationships
  • Motivated Team Player
  • Strong Attention to Detail
  • Reliable and Responsible
  • Honesty and Integrity
  • Store safety
  • Inventory Management
  • Merchandise Display
  • Store Organization
  • Order Management

Timeline

Warehouse Associate

AMAZON
09.2024 - Current

Remote Assistant Management Consultant

AR ZAKI Enterprise (UAE)
01.2023 - 07.2024

Team Leader

Baiada
12.2021 - 01.2023

Assistant Store Manager

Western Automotive Group
02.2020 - 10.2021

Warehouse Operator

Willow Ware
11.2016 - 01.2020

MBA - Management Science

Holmes Institute

Bachelor of Science - Accounting And Business Management

COMSATS
Usman Rasheed