Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Uswa Azeem

Melbourne,VIC

Summary

Dynamic professional with extensive experience in customer service at Best Western Hotel, excelling in problem-solving and communication. Proven ability to enhance guest satisfaction through effective planning and organizational skills. Recognized for fostering a welcoming environment and resolving issues promptly, ensuring a seamless experience for all clients.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Best Western hotel
Faislabad, Punjab
01.2024 - 12.2024
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Greeted customers warmly and made them feel welcome.

Kitchen Hand

Lal Qila
Faislabad, Punjab
01.2023 - 10.2024
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Cleaned dishes, pots, pans and utensils.
  • Maintained a neat work station throughout shift hours.

Teacher - 2nd Grade

The learning circle
Faislabad, Punjab
01.2022 - 06.2022
  • Conducted regular assessments of student performance and provided feedback to students and parents.
  • Developed and implemented lesson plans to meet the needs of diverse learners.
  • Facilitated small group instruction based on individual student needs.
  • Provided individualized instruction to meet the needs of all students.
  • Established standards for student behavior in order to maintain a safe classroom environment where all students can learn effectively.

Education

Bachelor of Fashion And Design - Fashion Design

National Textile University
Faislabad Punjab Pakistan
08-2023

Skills

  • Customer service
  • Time management
  • Communication skills
  • Problem solving
  • Team collaboration
  • Organizational skills
  • Effective planning
  • Customer assistance and interaction
  • Decision-making

Affiliations

  • love hiking
  • singing

Languages

English
Professional
Hindi
Professional
Urdu
Professional

References

References available upon request.

Timeline

Front Desk Receptionist

Best Western hotel
01.2024 - 12.2024

Kitchen Hand

Lal Qila
01.2023 - 10.2024

Teacher - 2nd Grade

The learning circle
01.2022 - 06.2022

Bachelor of Fashion And Design - Fashion Design

National Textile University

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Uswa Azeem