UTPALKUMAR ARUNKUMAR VYAS
Brisbane,QLD
Summary
Customer-oriented Store Manager offering over 2 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
10
10
years of professional experience
Work History
Store Manager of Operations
domino's pizza
Brisbane, QLD
10.2022 - Current
- Developed and maintained store policies, procedures and operations manual.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Evaluated employee performance on a regular basis to ensure quality standards were met.
- Managed inventory levels and ensured accurate ordering of merchandise.
- Ensured compliance with all safety regulations and company policies.
- Recruited, trained, coached and mentored staff members in customer service skills.
- Conducted monthly meetings with staff to discuss operational issues or changes.
- Implemented effective cost-control measures to maximize profitability.
- Resolved customer complaints promptly and professionally.
- Created weekly schedules for staff members according to business needs.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Maintained records of daily transactions using point-of-sale systems.
- Organized promotional events such as special sales or discounts.
- Reviewed financial statements including profit and loss reports.
- Analyzed customer data to develop targeted marketing campaigns.
- Ensured that store was clean and organized at all times.
- Identified areas of improvement in store operations processes.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Updated and maintained store signage and displays.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Production Manager
Knights commercial laundry pty ltd
Toowoomba, QLD
03.2014 - 10.2022
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Created reports on productivity levels, cost analysis, and inventory status.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
- Established clear communication channels between management and staff members.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Supervised maintenance activities for manufacturing machines and equipment.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Scheduled staff work assignments, rotations and overtime.
Education
Master of Science - Electrical Engineering
University of Southern Queensland
Toowoomba, QLD09-2011
Skills
- Computer Skills
- Employee Scheduling
- Employee Training
- Point of sale systems
- Recruitment and hiring
- Shift Scheduling
- Report Generation
Languages
Gujarati
Professional
Hindi
Professional
English
Professional
Timeline
Store Manager of Operations
domino's pizza
10.2022 - Current
Production Manager
Knights commercial laundry pty ltd
03.2014 - 10.2022
Master of Science - Electrical Engineering
University of Southern Queensland
Similar Profiles
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC