Uwambajimana Florence Manirambona
Joondalup,WA
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques. Because of my job as an AIN ( assistant in nursing) i have had a chance to work in so many places such all around Perth metro and remote areas such as Port Hedland ( at Karrala House facility), Katanning ( at Spring Heaven facility) and lastly in Bussleton ( at Cape Care facility). while working in all these different locations and different clients, i have learnt and developed my skills as a carer.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Worker
SmartHealth Solutions Aged Care Agency
03.2022 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Education
Bachelor of Science - Biomedical Sciences
Edith Cowan University
Perth, WA06.2027
Skills
- Transcription and dictation
- Daily living support
- Documentation abilities
- Meal Planning and Preparation
- Daily living assistance
- Mobility Assistance
- Cleaning and sanitizing
- Recreational Activities
- Professional boundaries
- Housekeeping tasks
- Task Prioritization
- Excellent Communication
- Time management abilities
- Patient support
- Teamwork and Collaboration
- Multitasking Abilities
Certification
- Certification3, TAFE - 18/08/2021
Timeline
Support Worker
SmartHealth Solutions Aged Care Agency
03.2022 - Current
Bachelor of Science - Biomedical Sciences
Edith Cowan University
- Certification3, TAFE - 18/08/2021
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