Uyanga Enkhbold
Summary
Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Excellent costumer service handling providing appropriate information they need.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Card Product Owner
Trade And Development Bank
08.2017 - 09.2023
- Handled relationship with Visa Worldwide Pte in English
- Owned and prioritized product backlog.
- Prepared product documents such as Business Requirement documents in English and presented them for launch new card.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each products would work.
Information Officer
Trade And Development Bank
01.2017 - 08.2017
- Greeting and welcoming customers while providing products information such as payment cards, accounts and loan to customers.
- Introduced new products to costumers in effective way.
- Received and collected any complains about products from customers and forwarded them to the related departments.
- Assisted with developing products in align with customer's satisfactions.
Translator and Interpreter
Eagle News Television
01.2014 - 12.2014
- Translated and edited foreign news from English to Mongolian.
- Anchored the translated news to the audience.
- Provided breaking news in English to the audience.
- Handled international relationship with oversea partners.
Assistant Translator
Eagle News Television
01.2013 - 02.2014
- Translated foreign news that published at Reuters agency from English to Mongolian.
Education
Bachelor of Arts - Business Administration
University of Finance And Economics
Ulaanbaatar, Mongolia01.2018
Bachelor of Arts - American Studies And English Language
National University of Mongolia
Ulaanbaatar, Mongolia06.2012
Skills
- Fast learner
- Excellent communication
- Excellent attention to detail
- Use Case Study Generation
- Product developing
- Project Planning
Accomplishments
- Collaborated with team of 4 in the development of Britto designed card of Trade and Development bank of Mongolia.
- Achieved Best Handling costumer service for introducing new program solution to receive complaints.
- Resolved product issue through consumer testing.
Languages
Mongolian
Native or Bilingual
English
Full Professional
Timeline
Card Product Owner
Trade And Development Bank
08.2017 - 09.2023
Information Officer
Trade And Development Bank
01.2017 - 08.2017
Translator and Interpreter
Eagle News Television
01.2014 - 12.2014
Assistant Translator
Eagle News Television
01.2013 - 02.2014
Bachelor of Arts - Business Administration
University of Finance And Economics
Bachelor of Arts - American Studies And English Language
National University of Mongolia
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