Uyen Khong
Mullaloo,Australia
Summary
Motivated Hospitality student seeking internship in Food and Beverage to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
3
3
years of professional experience
Work History
Barista
Cafe Monstella
09.2022 - 12.2023
- Managed multiple tasks in high-volume environment
- Brewed and served coffee, tea and other non-alcoholic drinks
- Increased customer satisfaction by listening carefully and proactively offering drinks that suit their needs
- Skilled at working independently and collaboratively in a team environment.
F&B Attendant
Yamato Teppanyaki
02.2021 - 12.2023
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples, and responding to requests
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Food and Beverage Attendant
Ibis Styles East Perth
Perth, Australia
10.2023 - 11.2023
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards
- Greeted and seated guests to provide friendly and welcoming experience.
Education
M.D. - Master of Marketing And Innovation Management
Edith Cowan University
Perth, WA03.2022
Some College (No Degree) - Diploma of Hospitality Management
Stanley College
Skills
- Customer Service
- Basic Graphic Design
- Problem Solving
- Teamwork
- Menu Memorization
Accomplishments
- Achievements/Tasks
Personal Information
Title: Food and Beverage Attendant
Languages
- English, Limited Working Proficiency
- Vietnamese, Full Professional Proficiency
Languages
English
Professional
Vietnamese
Professional
Chinese (Mandarin)
Elementary
Timeline
Food and Beverage Attendant
Ibis Styles East Perth
10.2023 - 11.2023
Barista
Cafe Monstella
09.2022 - 12.2023
F&B Attendant
Yamato Teppanyaki
02.2021 - 12.2023
M.D. - Master of Marketing And Innovation Management
Edith Cowan University
Some College (No Degree) - Diploma of Hospitality Management
Stanley College