Uysea Chan
NOBLE PARK
Summary
Dynamic professional with a proven track record in customer service at Clayton Fresh Fruit Market, recognized for enhancing client satisfaction. Skilled in technical troubleshooting and effective communication, I excel in fast-paced environments, ensuring safety protocols and food safety standards are met while fostering teamwork and collaboration.
Overview
7
7
years of professional experience
Work History
Fruit and Vegetables Assistant
Clayton Fresh Fruit Market
Clayton
01.2018 - Current
- Greeted visitors, clients and guests in a professional manner.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Technician
Mentone Toyota
Mentone
07.2021 - 03.2025
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Installed new components or replaced defective parts to restore functionality.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
Kitchen Hand
Wok'd
Carrum Down
03.2023 - 09.2023
- Served food during catered events or banquets as requested by supervisors or chefs.
- Stored food in designated containers and storage areas to prevent spoilage.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Waiter
Brighton school house Cafe
Brighton
01.2020 - 07.2020
- Responded to ad hoc cleaning duties at end of shift.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Diploma of Hospitality Management -
Holmesglen Institute of TAFE
Melbourne, VIC12-2020
Certificate IV of Patisserie -
Holmesglen Institute of TAFE
Melbourne, VIC12-2019
Certificate III In Light Vehicle Mechanical Technology -
Chisholm Institute
Melbourne, VIC12-2018
High School Diploma -
Cheltenham Secondary College
Melbourne, VIC12-2017
Bachelor of Business (Hospitality) - Hospitality Management
Torrens University Australia
Melbourne, VICAdvanced Diploma of Civil Construction Design -
Glen Institute
Melbourne, VICSkills
- Customer service
- Equipment maintenance
- Food safety
- Inventory management
- Technical troubleshooting
- Record keeping
- Effective communication
- Team collaboration
- Problem solving
- Teamwork
- Safety protocols
- Adaptability and flexibility
- Decision-making
Languages
Chinese (Mandarin)
Limited
English
Professional
Cambodian
Native/ Bilingual
References
References available upon request.
Timeline
Kitchen Hand
Wok'd
03.2023 - 09.2023
Technician
Mentone Toyota
07.2021 - 03.2025
Waiter
Brighton school house Cafe
01.2020 - 07.2020
Fruit and Vegetables Assistant
Clayton Fresh Fruit Market
01.2018 - Current
Diploma of Hospitality Management -
Holmesglen Institute of TAFE
Certificate IV of Patisserie -
Holmesglen Institute of TAFE
Certificate III In Light Vehicle Mechanical Technology -
Chisholm Institute
High School Diploma -
Cheltenham Secondary College
Bachelor of Business (Hospitality) - Hospitality Management
Torrens University Australia
Advanced Diploma of Civil Construction Design -
Glen Institute
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