Uzma Masood
Murrumbeena,VIC
Summary
I am a Recruitment Consultant with over 3 years of experience in finding top candidates for roles in Information Technology, Marketing, Human Resources, Blue Collar, and Healthcare. I have successfully managed the entire recruitment process for clients in various sectors, including Private, Public, Federal Government, and Healthcare.
My background in sales has helped me understand the needs of the Australian market, allowing me to offer effective, tailored solutions to both clients and candidates. I enjoy connecting people with businesses and helping them succeed in a fast-paced work environment.
Key Skills:
• Strong communication and interpersonal skills, building lasting relationships with clients and candidates.
• Proven ability to understand recruitment needs, source and screen candidates, and manage the hiring process.
• Dedicated to providing a great candidate experience and exceeding expectations, as reflected in my LinkedIn recommendations.
Overview
6
6
years of professional experience
Work History
Talent Acquisition Sourcing Specialist
Regis Aged Care
Camberwell, VIC
03.2024 - Current
- Developed sourcing strategies to improve recruitment processes.
- Worked in conjunction with the business partners to source volume and niche talent.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Created and managed talent pools in key locations while ensuring compliance standards.
- Created detailed maps of all Regis locations to simplify site identification and distance assessment.
- Provided support for administrative activities as needed, ensuring seamless operations.
- Managed the domestic online recruitment campaigns through targeted job advertisements, continuously monitoring effectiveness, adjusting strategies as needed, and supported in measuring ROI.
Salesforce Recruitment Consultant
Mason Frank International
Melbourne, VIC
08.2023 - 03.2024
- In my role as a 360-Recruitment Consultant, I specialise in the Salesforce market where I developed and created relationships with new and key clients across Australia and New Zealand.
- Partner with major partners, negotiated terms of business, set up meetings to determine hiring needs and subsequently provide candidate recommendations.
- Operate and maintain applicant tracking systems and CRM.
- Generate leads by having an in-depth knowledge of the recruitment market.
- Manage recruitment process to keep candidates informed about application status and meet the client’s recruitment goals.
- Screen and interview candidates to evaluate potential employees' qualifications.
- Coordinate with client and candidates to schedule interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Negotiate contracts and closed deals to finalize recruitment process.
- Perform timely post-employment care to check in with candidates and clients.
- Attended networking events to socialise with clients and candidates.
- Prepared reports to analyse performance.
Recruitment Partner- IT (Public & Private Sector)
Hays Recruitment
06.2021 - 07.2023
- During my 2 years with Hays, I worked as a Recruitment Business Partner across various portfolios that gave me a good exposure across IT, Marketing, Human Resources and Blue-Collar market.
- Proactively sourced and shortlisted candidates using tools such as LinkedIn Recruiter, Seek Talent and various other internal platforms.
- Gained expertise in end-to-end recruitment process that included cold calling clients and candidates, negotiating Terms of Business, job acquisitions, candidate sourcing via application tracking, head-hunting, setting up interviews and client meetings, reference and background checks, etc.
- Generated leads by having an in-depth knowledge of the recruitment market.
- Targeted and achieved steady margin growth.
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated incoming job requisitions and applications.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Worked with parallel recruiting teams and hiring managers to accomplish hiring objectives.
- Verified pre and post-employment compliance and conducted reference and background checks.
- Implemented social sourcing strategies to identify high-quality candidates.
- Wrote job descriptions and posted advertisements.
- Developed expertise in Boolean searches.
- Established 100% KPIs every month.
- Got nominated and earned several performance awards and recognitions across VIC.
- Conducted and organised internal team social events.
- Prepared Power BI reports.
Customer Solutions Consultant - Referrals/Advice
Regis Aged Care
07.2018 - 06.2021
- Worked as a Sales and Advice (Customer Solutions) Consultant at Regis Aged Care Head Office. Through my role I gained extensive experience in the Customer Relationship Management platform, Salesforce.
- Provided detailed information to help callers find suitable care homes for their loved ones
- Using Customer Relationship Management platform, Salesforce to qualify leads and convert them into opportunities
- Using sales techniques to book tours, cross-sell care homes and send out information packs
- Maintaining customer records and scheduling tours for all our homes around Australia
- Determining Lead sources
- Liaising with My Aged Care to complete resident onboarding
- Following up with residents family members to ascertain feedback
- Efficient in attaining monthly KPIs by creating opportunities from Sales leads and booking tours of over 60 nursing homes.
- Up-skilled to be a part of the Referrals team and worked closely with Funding and Business Administration teams, handled all tasks independently all five days a week for six months, due to shortage of staff.
- Trained new and existing coworkers from the Sales/Advice team to be a part of the Referrals team while maintaining work efficiency.
- Took ownership of work and used planning skills to achieve results according to schedule.
- Handled customer complaints effectively.
Education
Master Of Science - Engineering Management
Central Michigan University
Michigan, USA06.2018
Master Of Business Administration -
Jawaharlal Nehru Technological University
India07.2016
Bachelor Of Technology - Petrochemical Engineering
Jawaharlal Nehru Technological University
India04.2014
Skills
- LinkedIn recruiter
- Seek talent
- Training and mentoring
- Cold business development
- Contract negotiations
- Client engagement
- Application tracking
- Job briefing
https://www.linkedin.com/in/uzma-masood-912991210
Timeline
Talent Acquisition Sourcing Specialist
Regis Aged Care
03.2024 - Current
Salesforce Recruitment Consultant
Mason Frank International
08.2023 - 03.2024
Recruitment Partner- IT (Public & Private Sector)
Hays Recruitment
06.2021 - 07.2023
Customer Solutions Consultant - Referrals/Advice
Regis Aged Care
07.2018 - 06.2021
Master Of Science - Engineering Management
Central Michigan University
Master Of Business Administration -
Jawaharlal Nehru Technological University
Bachelor Of Technology - Petrochemical Engineering
Jawaharlal Nehru Technological University