Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vaibhav Joshi

Melbourne,VIC

Summary

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

  • Total 11 years of IT industry experience in multiple domains like Credit bureau, Health care and Telecommunication, using multiple software languages and tools.
  • 7.8 years of experience in Salesforce development and Servicemax customization and configuration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salesforce Architect

Accenture
01.2020 - Current


Skills used:

  • Salesforce.
  • Servicemax.
  • JavaScript.


Contribution:

  • Strengthened client relationships by effectively communicating SMAX product limitations on time to forecast a realistic expectation.
  • Mitigated potential risks during major salesforce, SMAX core and SMAX GO upgrades by performing thorough testing on all proposed changes before deployment to production environments.
  • Managed complex integration projects between Salesforce and external systems like SNOW and AWS, ensuring seamless data flow for enhanced business insights.
  • Contributed to company growth by sharing industry best practices and innovations during internal knowledge-sharing sessions or team meetings.
  • Enhanced Salesforce system performance by identifying and resolving system bottlenecks like salesforce governor limits, inefficient SOQLs.
  • Led a team of developers in executing multiple simultaneous projects while maintaining high-quality standards throughout all stages of development life cycle to ensure timely delivery of solutions as per client expectations.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Tuned existing APEX classes and asynchronous jobs to boost performance.
  • Customised SMAX GO app's mobile page layouts and workflows using SFM view, Wizards, checklist, code snippet etc.
  • Implemented custom optimax using 'Proposed schedule' API.

Senior Software Engineer

Accenture
09.2016 - 01.2020


Skills used:

  • Salesforce.
  • Servicemax.
  • JavaScript.
  • HTML and CSS.


Contribution:

  • Implemented salesforce lightening community using Sales cloud, Service cloud and AURA.
  • Created SMAX SFMs to enable material and supply flow for my client to consume material during shipment from warehouse.
  • Worked on salesforce omni studio to enable a chat bot system for community user.
  • Implemented many 2 way REST API for bulk data transfer between salesforce and DEV Boomi.
  • Created Automated Email service for at each stage of the product delivery, (i.e. purchased, shipped, delivered). These emails are based on Live location of the product.
  • Worked on Apex trigger, classes, batch, queueable class, future methods, schedulable methods, and platform events.

Associate Consultant

Capgemini
03.2013 - 09.2016


Skills used:

  • C.
  • C++.
  • Mainframe.


Contribution:

  • Developed algorithm in C and C++ to calculate credit score as per client’s financial patterns.
  • Participate in code walk through with designers and clients.
  • Code, Unit test, de-bug and maintain in-house software programs.
  • Logic built to generate Credit report based on financial parameter and credit score of financial bodies like bank and individuals.

Education

Bachelor of Engineering - Computer Networking And Telecommunications

Rajiv Gandhi Technical University.
Bhopal, India.
06.2012

Skills

  • Salesforce Apex Development
  • Servicemax
  • C
  • Sales Cloud Expertise
  • Service Cloud Expertise
  • API Development
  • JavaScript
  • JIRA
  • Confluence

Certification

  • Servicemax Administrator SVMX101.
  • Servicemax Advanced Administrator SVMX201.
  • Salesforce certified System Architect.
  • Salesforce certified Application Architect.
  • Salesforce certified Data Architect
  • Salesforce certified Identity and Access Management Architect.
  • Salesforce certified Development Lifecycle and Deployment Architect.
  • Salesforce certified Sharing and Visibility Architect.
  • Salesforce Integration Architect.
  • Salesforce certified Field Service Consultant.
  • Salesforce certified Service Cloud Consultant.
  • Salesforce certified Platform Developer I.
  • Salesforce certified Platform Developer II.
  • Salesforce certified Administrator.
  • Salesforce certified Platform App Builder.

Timeline

Salesforce Architect

Accenture
01.2020 - Current

Senior Software Engineer

Accenture
09.2016 - 01.2020

Associate Consultant

Capgemini
03.2013 - 09.2016

Bachelor of Engineering - Computer Networking And Telecommunications

Rajiv Gandhi Technical University.
Vaibhav Joshi