Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Vaibhav Narang

Truganina,Victoria

Overview

2
2
years of professional experience

Work History

Business Development Manager

A1 Bath and Tiles
Truganina, Victoria
01.2024 - Current
  • Maintained relationships with existing clients by ensuring their needs are met on time.
  • Identified areas of improvement in the sales process and developed action plans accordingly.
  • Ensured compliance with company policies while carrying out day-to-day activities.
  • Negotiated deals with vendors and suppliers for procuring necessary resources at competitive prices.
  • Monitored customer satisfaction levels through surveys and feedback mechanisms.
  • Prepared reports on key metrics such as leads generated, conversion rates, ROI.
  • Managed a team of sales representatives by providing guidance, training, and support when needed.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Event Organizer

Hanjee Entertainment
Truganina, Victoria
06.2024 - 01.2025
  • Responded promptly to inquiries from potential sponsors or partners regarding upcoming events.
  • Resolved any issues that may arise before or during an event.
  • Ensured compliance with health and safety regulations at all times.
  • Managed registration process for attendees of events.
  • Analyzed data collected from past events in order to identify areas of improvement.
  • Assisted in creating promotional materials for events.
  • Developed event plans, timelines and budgets.
  • Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.

Costumer Service Representative

Punjab Imports
Truganina, Victoria
01.2023 - 01.2025
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved customer complaints promptly and efficiently.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Computer Sciences

Holmes Institute
Melbourne, VIC

Skills

  • Client relationship management
  • Sales process improvement
  • Data analysis
  • Negotiation skills
  • Customer satisfaction
  • Problem solving

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

References

References available upon request.

Timeline

Event Organizer

Hanjee Entertainment
06.2024 - 01.2025

Business Development Manager

A1 Bath and Tiles
01.2024 - Current

Costumer Service Representative

Punjab Imports
01.2023 - 01.2025

Computer Sciences

Holmes Institute

Similar Profiles

CREATE PROFILE
Vaibhav Narang