Vaibhav Vatsa
Sydney
Summary
Dynamic and customer-focused professional with extensive experience in the hospitality sector, notably at Snug Snug. Excelled in mixology and bar restocking, enhancing beverage service efficiency. Demonstrated exceptional customer service, fostering positive dining experiences and cultivating loyal clientele. Proven ability in safe service compliance and basic accounting, significantly contributing to operational excellence.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Snug Snug
05.2023 - 09.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
Kitchen Hand
Snug Snug
05.2023 - 09.2023
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Wait Staff Member
Pan Pacific Hotel
11.2017 - 11.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Cultivated warm relationships with regular customers.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Education
Bachelors - Construction Management
UNSW
Sydney, NSW02-2027
High School Diploma -
Singapore Polytechnic
Singapore04-2021
Skills
- Bar restocking
- Mixology
- Safe service compliance
- Basic accounting
- Dining room management
- Point of sale systems
- Payment processing
- Food service
- Customer service
- Beverage preparation
- Beverage supply orders
Certification
RSA
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Bartender
Snug Snug
05.2023 - 09.2023
Kitchen Hand
Snug Snug
05.2023 - 09.2023
Wait Staff Member
Pan Pacific Hotel
11.2017 - 11.2019
Bachelors - Construction Management
UNSW
High School Diploma -
Singapore Polytechnic
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