Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vaibhav (Vee) Dhamija

Airport West

Summary

Talented business manager with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Finance and Insurance Manager

Blinkr - Servco Australia Essendon Fields
09.2022 - Current
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Maximized profitability by negotiating and structuring optimal automotive financing deals.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Assessed loan portfolios for compliance with underwriting policies.

Assistant Used Car Manager

Melbourne City Toyota
07.2021 - 08.2022
  • Enhanced used car inventory management, streamlining processes for vehicle acquisition and disposal.
  • Increased customer satisfaction rates by providing excellent service and addressing client concerns promptly.
  • Reduced overhead costs by negotiating better deals with suppliers and streamlining administrative tasks.
  • Established efficient systems for tracking vehicle maintenance histories, ensuring accurate information was available for customers during the purchasing process.
  • Collaborated with finance department to offer competitive loan packages tailored specifically towards used car buyers.
  • Boosted sales performance through proactive follow-ups and building lasting relationships with clients.
  • Managed vehicle inventory efficiently by regularly updating online listings and creating eye-catching advertisements.
  • Negotiated trade-ins fairly while maximizing dealership profits, striking a balance between meeting customer expectations and achieving company goals.

Used Car Sales Consultant

Melbourne City Toyota
09.2019 - 06.2021
  • Increased customer satisfaction by providing personalized service and addressing specific needs.
  • Boosted sales performance through proactive follow-ups and building lasting relationships with clients.
  • Advised customers on financing options, collaborating closely with finance department to ensure smooth transactions.
  • Assisted clients in selecting suitable warranty packages, ensuring complete understanding of coverage and benefits offered.
  • Negotiated trade-ins fairly while maximizing dealership profits, striking a balance between meeting customer expectations and achieving company goals.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Restaurant Manager

Tazio
04.2017 - 08.2019
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Streamlined front-of-house operations by introducing digital reservation systems and mobile payment options for enhanced convenience.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Education

MBA - Business Management

Central Queensland University
Melbourne, VIC
11.2017

Bachelor of Science - Engineering Technology

Manav Rachna International University
India
05.2013

Skills

  • Operational Efficiency
  • Customer Relations
  • Application Review
  • Loan Feasibility Assessment
  • Payment Schedule Computation
  • Income Evaluation
  • Creditworthiness Determination
  • Loan Processing Coordination

Certification

  • Accredited with Taurus Motor Finance.
  • Accredited with Angle Auto Finance.

Timeline

Finance and Insurance Manager

Blinkr - Servco Australia Essendon Fields
09.2022 - Current

Assistant Used Car Manager

Melbourne City Toyota
07.2021 - 08.2022

Used Car Sales Consultant

Melbourne City Toyota
09.2019 - 06.2021

Restaurant Manager

Tazio
04.2017 - 08.2019
  • Accredited with Taurus Motor Finance.
  • Accredited with Angle Auto Finance.

MBA - Business Management

Central Queensland University

Bachelor of Science - Engineering Technology

Manav Rachna International University
Vaibhav (Vee) Dhamija