Vainerii Naomi Nooroa
MINTO,New South Wales
Overview
18
18
years of professional experience
Work History
Teaching Assistant
Raewyn Morgan
Avarua, Cook Islands
10.2020 - 03.2024
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Explained class procedures, lab policies and important dates.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
- Participated in professional development workshops related to teaching techniques.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Graded exams, assignments and essays and recorded grades.
- Participated in professional development workshops and training sessions.
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Assisted in organizing and supervising school events and field trips.
- Graded assignments and tests and documented results into filing systems.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Supported classroom teacher in managing a diverse classroom of students.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Conducted literature and resource research to support classroom projects.
- Scheduled teaching observations to receive supervisor feedback about teaching performance.
- Managed the distribution and collection of textbooks and other teaching materials.
- Facilitated small group learning activities to reinforce lesson objectives.
- Assisted teachers in creating lesson plans and providing instructional materials.
- Notified instructors of errors or problems with assignments.
- Monitored student progress and provided feedback to both students and teachers.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
- Encouraged students to take an active role in their own learning process.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Set up and assisted with audiovisual equipment operation.
- Assisted faculty members or staff with student conferences.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Retail Customer Service Associate
Pican ikimotu
Avarua, Cook Islands
01.2006 - 11.2011
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Performed cash register operations including opening and closing procedures.
- Greeted customers in a friendly and professional manner.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Assisted with training new employees on retail processes and procedures.
- Handled cash, checks and cards with care and according to PCI standards, organizing transaction records and monitoring cash register.
- Provided assistance to customers with product selection and pricing.
- Completed all required paperwork accurately and in a timely manner.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Answered phone calls in a timely fashion while providing excellent customer service skills.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Kept track of daily sales totals for management review.
- Handled customer inquiries, complaints, and returns courteously and promptly.
- Operated POS system proficiently to process transactions quickly and accurately.
- Maintained knowledge of products and services offered and replenished products on sales floor.
- Developed strong working relationships with co-workers through effective communication.
- Assisted in the organization of merchandise on store shelves.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Conducted inventory counts at the end of each shift.
- Worked closely with managers to ensure smooth functioning of business operations.
- Ensured compliance with company policies and procedures regarding safety, security, cleanliness.
Education
Some College (No Degree) - Curriculum And Instruction
Titikaveka College
Cook Islands Skills
- Classroom management
- Lesson planning
- Student assessment
- Curriculum development
- Communication skills
- Team collaboration
- Behavior management
- Student supervision
- One-on-one and small group instruction
- Positive attitude
- Elementary education
- Friendly and outgoing
- CPR and first aid
- Classroom materials selection
- Study skills development
- Helping students with special needs
- Reading and writing support
- Student tutoring
- Classroom supply management
- Teacher support and collaboration
- Behavior modeling
Timeline
Teaching Assistant
Raewyn Morgan
10.2020 - 03.2024
Retail Customer Service Associate
Pican ikimotu
01.2006 - 11.2011
Some College (No Degree) - Curriculum And Instruction
Titikaveka College