Overview
Work History
Education
Skills
Timeline
Generic
Vainerii Naomi Nooroa

Vainerii Naomi Nooroa

MINTO,New South Wales

Overview

18
18
years of professional experience

Work History

Teaching Assistant

Raewyn Morgan
Avarua, Cook Islands
10.2020 - 03.2024
  • Implemented strategies designed to help struggling learners understand difficult concepts.
  • Explained class procedures, lab policies and important dates.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Participated in professional development workshops related to teaching techniques.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
  • Graded exams, assignments and essays and recorded grades.
  • Participated in professional development workshops and training sessions.
  • Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Assisted in organizing and supervising school events and field trips.
  • Graded assignments and tests and documented results into filing systems.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Distributed textbooks, workbooks, papers, and pencils to students.
  • Conducted literature and resource research to support classroom projects.
  • Scheduled teaching observations to receive supervisor feedback about teaching performance.
  • Managed the distribution and collection of textbooks and other teaching materials.
  • Facilitated small group learning activities to reinforce lesson objectives.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Notified instructors of errors or problems with assignments.
  • Monitored student progress and provided feedback to both students and teachers.
  • Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
  • Encouraged students to take an active role in their own learning process.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Set up and assisted with audiovisual equipment operation.
  • Assisted faculty members or staff with student conferences.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Retail Customer Service Associate

Pican ikimotu
Avarua, Cook Islands
01.2006 - 11.2011
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Performed cash register operations including opening and closing procedures.
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Assisted with training new employees on retail processes and procedures.
  • Handled cash, checks and cards with care and according to PCI standards, organizing transaction records and monitoring cash register.
  • Provided assistance to customers with product selection and pricing.
  • Completed all required paperwork accurately and in a timely manner.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Answered phone calls in a timely fashion while providing excellent customer service skills.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Kept track of daily sales totals for management review.
  • Handled customer inquiries, complaints, and returns courteously and promptly.
  • Operated POS system proficiently to process transactions quickly and accurately.
  • Maintained knowledge of products and services offered and replenished products on sales floor.
  • Developed strong working relationships with co-workers through effective communication.
  • Assisted in the organization of merchandise on store shelves.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed household errands and other essential duties.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Conducted inventory counts at the end of each shift.
  • Worked closely with managers to ensure smooth functioning of business operations.
  • Ensured compliance with company policies and procedures regarding safety, security, cleanliness.

Education

Some College (No Degree) - Curriculum And Instruction

Titikaveka College
Cook Islands

Skills

  • Classroom management
  • Lesson planning
  • Student assessment
  • Curriculum development
  • Communication skills
  • Team collaboration
  • Behavior management
  • Student supervision
  • One-on-one and small group instruction
  • Positive attitude
  • Elementary education
  • Friendly and outgoing
  • CPR and first aid
  • Classroom materials selection
  • Study skills development
  • Helping students with special needs
  • Reading and writing support
  • Student tutoring
  • Classroom supply management
  • Teacher support and collaboration
  • Behavior modeling

Timeline

Teaching Assistant

Raewyn Morgan
10.2020 - 03.2024

Retail Customer Service Associate

Pican ikimotu
01.2006 - 11.2011

Some College (No Degree) - Curriculum And Instruction

Titikaveka College

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Vainerii Naomi Nooroa