Kenneth Tuai
Auckland ,New Zealand
Summary
Service-oriented Relationship Manager with more than 15 years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting positive initiatives within the Public Sector and Local communities, expanding territories.
Overview
18
18
years of professional experience
Work History
Bid Manager
Auckland Transport
Auckland
10.2021 - Current
- Adapted existing methods and procedures to create possible alternative solutions to moderately complex problems.
- Mastered sales fundamentals, client relationship strategy and financial modeling.
- Understood strategic direction set by senior management, optimized use of business development funds and drove compliance with corporate sales processes.
- Worked creatively and analytically in problem-solving environment, internally and with clients.
- Drove development of overarching work plan across multiple proposal development workstreams.
- Built relationships with customers and community to establish long-term business growth.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Investigated and integrated new strategies to expand business operations and grow customer base.
Relationship Manager
Auckland Trasport
Auckland
01.2016 - 10.2021
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Local Board Advisor
Mangere - Otahuhu Local Board
Auckland
01.2010 - 12.2016
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Service Delivery Advisor
Manukau City Council
Auckland
01.2008 - 12.2010
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Resource Consents Planner
Porirua City Council
Wellington
01.2006 - 12.2008
- Used coordination and planning skills to achieve results according to schedule.
Education
International Association For Public Participation
Auckland01.2021
Master of Planning - City, Community, And Regional Planning
University of Auckland
Auckland 01.2004
Bachelor of Planning - Urban Planning
University of Auckland
Auckland01.1999
Skills
- Interdepartmental Collaboration
- Bid Request Management
- Operating Procedures and Policies
- Bid Proposals
- Customer Portfolio Management
- Lead Identification and Generation
- Strong stakeholder management at all levels
- Analytical and data driven
Timeline
Bid Manager
Auckland Transport
10.2021 - Current
Relationship Manager
Auckland Trasport
01.2016 - 10.2021
Local Board Advisor
Mangere - Otahuhu Local Board
01.2010 - 12.2016
Service Delivery Advisor
Manukau City Council
01.2008 - 12.2010
Resource Consents Planner
Porirua City Council
01.2006 - 12.2008
International Association For Public Participation
Master of Planning - City, Community, And Regional Planning
University of Auckland
Bachelor of Planning - Urban Planning
University of Auckland
Similar Profiles
ARCHITH NADIPELLIARCHITH NADIPELLI
Technical Support Engineer at Auckland TransportTechnical Support Engineer at Auckland Transport
Lavenia Taliai-MataitiniLavenia Taliai-Mataitini
Community Partnership Coordinator at Auckland TransportCommunity Partnership Coordinator at Auckland Transport
Anna NgoAnna Ngo
Digital Content Specialist at Auckland TransportDigital Content Specialist at Auckland Transport