Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Vaishnavi Kulkarni

South Plympton,SA

Summary

Since relocating to Australia in 2022 and settling my young family into our new lives here, I am now ready (and very excited) to focus on securing my first employment opportunity within Australia!

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Voluntary Worker

Salvos Stores
05.2023 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Greeted visitors, answered questions and assisted with individual needs or requests.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Customer Service Representative

Samsung Electronics
01.2018 - 12.2020
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Process Associate Consultant

Gallagher Service Center
02.2016 - 12.2017
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Efficiently handled all inbound customer inquiries, including providing accurate information and solution.
  • Following up on the account budget and giving out quarterly Fringe benefit reports to the customers.

Interior Designer

Ikon Builders
02.2010 - 01.2015
  • Designed floor plans, elevations, 2D-3D perspective views, and material boards for review and presentation.
  • Determined personalized needs, tastes and design preferences through client consultations.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.

Education

Bachelor of Science - Interior Design

Annamalai University
Chennai
05.2009

Skills

  • Assigning Tasks
  • Energetic and Outgoing
  • Time Management
  • Customer Relations
  • Active Listening
  • Professional Correspondence
  • Attention to details
  • Microsoft PowerPoint

Certification

  • CAD-Tech Certificate 2007
  • Ms-Office Certificate
  • Australian Overseas Qualification Recognition Certificate




Additional Information

I am having a 491 visa (Skilled Migrant Visa).

I have an Australian Driver License

Languages- English, Marathi, Hindi



Languages

English
Full Professional
Hindi
Full Professional
Marathi
Native or Bilingual

Timeline

Voluntary Worker

Salvos Stores
05.2023 - Current

Customer Service Representative

Samsung Electronics
01.2018 - 12.2020

Process Associate Consultant

Gallagher Service Center
02.2016 - 12.2017

Interior Designer

Ikon Builders
02.2010 - 01.2015

Bachelor of Science - Interior Design

Annamalai University

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Vaishnavi Kulkarni