Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Vaishnavi Rai

Melbourne ,VIC
Vaishnavi  Rai

Summary

Dynamic and results-driven Restaurant Manager with 2.5 years of leadership experience at Hecho En Mexico, Brighton. Proven expertise in team management, operational efficiency, and delivering exceptional customer service. Recognized for driving business growth, optimizing processes, and creating a positive dining experience. Highly praised in Google Reviews under the names Vaishnavi / Vaish / Vash / Bash.

Now expanding expertise into the real estate industry, leveraging strong communication, negotiation, and customer service skills to excel in a client-facing role.

Overview

4
years of professional experience

Work History

Hecho En Mexico

MANAGER (06/2021 – 15/2025)
06.2021 - 03.2025

Job overview

Led and supervised a high-performing team, ensuring smooth daily operations.

Trained, coached, and mentored staff to uphold high service and food quality standards.

Managed inventory, supplier relations, and stock levels to reduce waste and costs.

Handled customer feedback and resolved complaints, maintaining high customer satisfaction.

Oversaw financial transactions, optimized sales, and boosted revenue through promotions.

Maintained compliance with health and safety regulations, ensuring a clean and safe work environment.

Recognized for outstanding customer service, reflected in Google Reviews under Vaishnavi / Vaish / Vash / Bash.

Simple and clean

CLEANER
07.2022 - 10.2022

Job overview

Executed efficient cleaning procedures for commercial spaces, ensuring hygiene and safety.

Hecho En Mexico

Bartender

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Hecho En Mexico

CHEF
09.2021 - 06.2022

Job overview

Prepared authentic Mexican cuisine, maintaining consistency in quality, taste, and presentation.

Managed food storage and safety protocols, preventing cross-contamination.

Assisted in kitchen efficiency, ensuring timely meal preparation for high-volume service.

SUBWAY®Restaurants

CHEF
11.2021 - 02.2022

Job overview

Supervised staff scheduling and daily food preparation

Education

Acots
Thornbury, VIC

Diploma In Hospitality from Hospitality
01.2019

Skills

  • Cleaning and Sanitation
  • Coordinating Kitchen Staff
  • Special Events and Catering
  • Food Preparing, Plating and Presentation
  • Team Development
  • Special Requests
  • Complex Problem-Solving
  • Guest Satisfaction
  • Time Management
  • Disciplinary Action

Timeline

CLEANER

Simple and clean
07.2022 - 10.2022

CHEF

SUBWAY®Restaurants
11.2021 - 02.2022

CHEF

Hecho En Mexico
09.2021 - 06.2022

MANAGER (06/2021 – 15/2025)

Hecho En Mexico
06.2021 - 03.2025

Acots

Diploma In Hospitality from Hospitality

Bartender

Hecho En Mexico
Vaishnavi Rai