Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vaishnavi Turai

Melbourne,VIC

Summary

Detail-oriented Salesforce Administrator in managing Salesforce environments and enhancing user experience. Proficient in user management, data entry, and basic automation processes to streamline workflows. Strong problem-solving skills with a focus on data integrity and reporting. Eager to leverage skills to contribute to team success and drive CRM initiatives.

Overview

2
2
years of professional experience

Work History

Associate Analyst

Deloitte
07.2022 - 09.2024

Takeda Pharmaceuticals | July 2022 - July 2023

  • Created custom reports, and enhancements using ABAP for various SAP modules.
  • Participated in data migration projects using BAPIs to ensure seamless data transfer between systems.
  • Designed and implemented interfaces using IDocs, and BAPIs to integrate SAP.
  • Worked closely with functional consultants to gather requirements and deliver effective technical solutions.
  • Created detailed technical documentation and conducted unit testing to ensure quality and compliance with standards.
  • Developed and implemented user exits and Business Add-Ins (BADIs) for custom enhancements.

Lemon Tree | August 2023 - September 2024

  • Connected customers to organizations providing broadband connections and related equipment using the Salesforce CRM platform.
  • Developed an app to simplify customers’ booking experience, offering pre-determined booking options and direct access to organizational services.
  • Collaborated with cross-functional teams to ensure smooth implementation of the Salesforce platform.
  • Leveraged business process analysis and data management skills to optimize workflows and improve efficiency.
  • Created reports and dashboards in Salesforce to provide valuable insights for decision-making.
  • Configured and customized Salesforce to meet specific organizational requirements.
  • Implemented and optimized business processes through the strategic use of Salesforce workflow rules, process builder, and flows. Designed and executed workflow rules to automate routine tasks, reducing manual workload and increasing overall team efficiency.
  • Designed and maintained complex flows to automate intricate business logic, enhancing the overall Salesforce user experience for both administrators and end-users. Worked with different Salesforce applications for effective and efficient workflow.

Education

Bachelor of Science - Computer Science

Loyola Academy
Hyderabad
05.2022

Skills

  • Salesforce - Administrator
  • Salesforce platform knowledge
  • Business process analysis
  • Data Management
  • Data Modelling
  • Data loader
  • Reports and Dashboards
  • User Management
  • Formulas and Validations
  • Configuration and Customization
  • Process Builder, Workflow Rules
  • SAP ABAP
  • MDG
  • Data Migration
  • IDOC
  • ABAP Debugger
  • Flow Builder - Screen, Auto launched, Scheduled and Record- Triggered Flows

Timeline

Associate Analyst

Deloitte
07.2022 - 09.2024

Bachelor of Science - Computer Science

Loyola Academy
Vaishnavi Turai