Summary
Overview
Work History
Education
Timeline
Generic

Valentin Olivares Valdes

Cairns,QLD

Summary

Dedicated Front Desk Receptionist with excellent experience in hospitality industry both in luxury and boutique hotels, delighted to be able to assist guest and completing assigned tasks with focus on quality service being a quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Cumbres Hotel
San Pedro De Atcama, Chile
07.2022 - 03.2023
  • Filing operational documents..
  • Cash management and billing
  • Answered questions about and trained employees on Opera PMS
  • Night Audit management

Front Desk Receptionist

Nayara Resorts Hotel
San Pedro De Atacama, Chile
12.2021 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Cash management and billing.
  • Night audit management

Front Desk Recepcionist Trainee

AWA Hotel
Puerto Varas, Chile
12.2020 - 03.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process..
  • Kept accounts in balance and ran daily reports to verify totals..
  • Introduced guest to resort amenities with pleasant and helpful.
  • Cash management and billing.

Front Desk Receptionist Trainee

Whindham Garden Hotel
Concepcion, Chile
08.2018 - 11.2018
  • Greeted visitors and customers upon arrival, offered assistance and answered questions
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.

Education

Bachelor of Commerce - Business Economics

Andres Bello University
Santiago, Chile
05.2023

Hospitality Management - Hospitality Administration And Management

Andres Bello University
Santiago, Chile
12.2020

Timeline

Front Desk Receptionist

Cumbres Hotel
07.2022 - 03.2023

Front Desk Receptionist

Nayara Resorts Hotel
12.2021 - 03.2022

Front Desk Recepcionist Trainee

AWA Hotel
12.2020 - 03.2021

Front Desk Receptionist Trainee

Whindham Garden Hotel
08.2018 - 11.2018

Bachelor of Commerce - Business Economics

Andres Bello University

Hospitality Management - Hospitality Administration And Management

Andres Bello University
Valentin Olivares Valdes