Valentina Burbano Hurtado

Friendly staff member to customers and fellow employees by being passionate about providing customers with a seamless shopping experience.

Responsibilities:

• Customer service
• Sales and Transactions (Counter)
• Stock management
• Store maintenance - House Keeping
• Team collaboration
• Compliance and Policies

A motivated gymnastics trainer, passionate about helping young athletes achieve their goals.

Responsibilities:

• Administration:
• Front desk - emails, phone calls, Jackrabbit system
• Customer service
• Scheduling and coordinating - class timetables, competitions, private lessons
• Financial management - Enrolments, monthly fees, refunds, merchandise
• Cleaning
• Coach:
• Maintaining certification - CPR, First aid, WWCC (Working with Children's Check)
• Record keeping - attendance, class performance, competition scores, progress reports
• Teaching and training skills, techniques and routines
• Safety and injury prevention

Gained work experience as an assistant administrator.

Responsibilities:

• Administration support - emails, calls
• Document editing - Docs, Word, Excel
• Office skills - Printing, Photocopying, Paper cutter
• Designing flyers
• Venue preparation for events

I Had the opportunity to gain work experience in marketing while finishing my HSC.

Responsibilities:

• Marketing Assistant
• Administration support
• Content creation - Social media advertising, TikTok, Reels, Instagram posts, graphics, presentations
• Content management - Photo and video editing, scheduling posts, engaging followers
• Market research - identifying trends, competitors, opportunities
• Collaborations - external vendors, agencies, influencers
• Campaign coordination - Emails, digital ads