Summary
Overview
Work History
Education
Skills
Date of Birth
Timeline
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Valentina Cao

Merrimac,QLD

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, presentation, cash handling, POS, payment processing, and cleaning. Attentive to detail, customer-oriented, results-driven team player. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic. Always a well-presented and brand-oriented ambassador.

Overview

3
3
years of professional experience

Work History

Local Council - Work Experience

City Of Gold Coast - Division 9
09.2024 - 09.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various projects, increasing proficiency and expanding technical skill set.

Volunteer

Saint Vincent De Paul
08.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Waitress/Cashier/Dish Hand

Origano Italian Pizzeria
03.2023 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Actress

Netflix
08.2021 - 08.2021
  • Adapted to a variety of roles and genres, showcasing versatility as an actress.
  • Collaborated with directors and fellow actors to develop compelling characters, resulting in memorable stage experiences.
  • Performed alongside various well-known actors and actresses.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Collaborated with directors and other cast members to refine performances.

Education

High School Diploma -

Hillcrest Christian College
Reedy Creek, QLD
09.2026

Skills

  • Customer Service
  • Supply Restocking
  • Point of sale operation
  • Sales expertise
  • Item promotion
  • Teamwork and Collaboration
  • Cleaning and Organisation
  • Complaint Resolution

Date of Birth

7 May 2008

Timeline

Local Council - Work Experience

City Of Gold Coast - Division 9
09.2024 - 09.2024

Volunteer

Saint Vincent De Paul
08.2023 - 10.2023

Waitress/Cashier/Dish Hand

Origano Italian Pizzeria
03.2023 - 06.2023

Actress

Netflix
08.2021 - 08.2021

High School Diploma -

Hillcrest Christian College

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Valentina Cao