Valentina Ferreira
Sydney
Summary
Dynamic professional with a proven track record at Honey Birdette, excelling in team management and customer service. Adept at inventory management, I successfully implemented strategies that enhanced stock control and reduced shrinkage. Passionate about delivering exceptional customer experiences while mentoring staff to achieve high standards in service and performance.
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
Work History
Assistant Manager
Honey birdette
Parramatta
03.2025 - Current
- Assisted in managing daily store operations and team workflow.
- Provided excellent customer service and addressed customer inquiries effectively.
- Supported inventory management by tracking stock levels and placing orders.
Hair stylist
Serenity hair
06.2019 - 12.2024
- Consulted with clients to determine desired hairstyles and services.
- Performed haircuts, coloring, and styling using various techniques.
- Maintained a clean and organized workspace to ensure safety and efficiency.
Tigerlily store manger
Bondi junction
03.2013 - 09.2018
- Trained and mentored staff on company policies and customer service standards.
- Implemented inventory control measures to maintain stock levels and reduce shrinkage.
Education
Creative Arts Ku Ring Gai
Turramurra Hairdressing
Certification 3
Skills
- Team management
- Customer service
- Inventory management
- Sales reporting
* customer focused
Timeline
Assistant Manager
Honey birdette
03.2025 - Current
Hair stylist
Serenity hair
06.2019 - 12.2024
Tigerlily store manger
Bondi junction
03.2013 - 09.2018
Creative Arts Ku Ring Gai
Hairdressing
Certification 3