Valentina Hanan
Summary
Experienced, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Family Health Care
01.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
Sales Associate
Kmart
01.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Diploma of Leadership And Managment
Liverpool, NSW02.2019
Skills
- Customer Service
- Retail Sales
- Product Knowledge
- Relationship Building
- Store maintenance
Certification
Retail services
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Receptionist
Family Health Care
01.2023 - Current
Sales Associate
Kmart
01.2021 - 01.2023
Diploma of Leadership And Managment
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