Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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VALENTINA MASSAIA

sydney,NSW

Summary

Trustworthy, Passionate and Hardworking; seeking a casual/part time/fulltime job. Bubbly, loves to halp others, and keep a clean environment. Areas of expertise include hospitality and agriculture. Motivated professional with background in ice cream service. Experience includes maintaining cleanliness of work areas, handling cash transactions and providing top-tier customer service. Strengths lie in ability to handle high volume orders, knowledge of various flavors and mixes, and excellent communication skills. Previously improved efficiency in serving process resulting in increased customer satisfaction.

Overview

10
10
years of professional experience

Work History

Ice Cream Server

Gelateria da "Mimmo"
Porto San Paolo , Italy
08.2022 - 08.2024
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Operated cash register to collect payments from customers.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Cleaned tables, chairs and dining areas after customer use.
  • Checked expiration dates on products to ensure freshness.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Served and scooped ice cream, following sizing specifications.

WORKER

BELFOR
SWITZERLAND
11.2022 - 07.2024
  • Special cleaning job after natural disaster

SHOP ASSISTANT

ICE CREAMERY PICCOLINA GELATERIA
MELBOURNE
11.2019 - 02.2020
  • Shop assistant

WAITRESS

GRAND HOTEL NUOVE TERME
ACQUI TERME (ITALY)
06.2014 - 09.2014

SHOP ASSISTANT

ICE CREAMERY DAMIMMO
PORTO SAN PAOLO (ITALY)
10.2018
  • Ice cream production

Education

HIGH SCHOOL DIPLOMA -

HOTEL SERVICE E. ZEGNA
ITALY
01.2015

PASTRY COURSE -

HOTEL SCHOOL LE MIDI
TORINO
01.2015

Skills

  • Italian
  • Spanish
  • English
  • Attention to detail
  • Fast learner
  • Independent work
  • Teamwork
  • Communication skills

Personal Information

Driving License: Italian/Australian

Timeline

WORKER

BELFOR
11.2022 - 07.2024

Ice Cream Server

Gelateria da "Mimmo"
08.2022 - 08.2024

SHOP ASSISTANT

ICE CREAMERY PICCOLINA GELATERIA
11.2019 - 02.2020

SHOP ASSISTANT

ICE CREAMERY DAMIMMO
10.2018

WAITRESS

GRAND HOTEL NUOVE TERME
06.2014 - 09.2014

HIGH SCHOOL DIPLOMA -

HOTEL SERVICE E. ZEGNA

PASTRY COURSE -

HOTEL SCHOOL LE MIDI

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VALENTINA MASSAIA