Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valentina Milanesi

2021,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

El Porteno
08.2023 - 10.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Assistant Food Runner

Spritz Navigli Milano
08.2022 - 10.2022
  • Provided exceptional service to guests by promptly addressing any concerns or issues that arose during their dining experience, ensuring satisfaction and repeat business.
  • Increased efficiency in the kitchen by prioritizing tasks effectively during high-volume service periods.
  • Received consistent positive feedback from both guests and management on attentiveness and professionalism in fulfilling duties.
  • Assisted in food preparation tasks when needed, following strict guidelines for presentation and quality standards.

Receptionist, Customer Service

Elysium
09.2021 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Beauty Diploma - Beauty Massage

CFP PAULLO
Milan, Italy
06.2005

Diploma - Accounting

FONDAZIONE LUIGI CLERICI
Milan, Italy
06.2002

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Conflict Resolution
  • Cleanliness and hygiene
  • Complex Problem-Solving
  • Personal presentation
  • Reservation handling
  • Guest Relations
  • POS system operations
  • Flexible and Adaptable

Languages

Italian
Native or Bilingual
English
Full Professional

Timeline

Restaurant Hostess

El Porteno
08.2023 - 10.2023

Assistant Food Runner

Spritz Navigli Milano
08.2022 - 10.2022

Receptionist, Customer Service

Elysium
09.2021 - 07.2022

Beauty Diploma - Beauty Massage

CFP PAULLO

Diploma - Accounting

FONDAZIONE LUIGI CLERICI

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Valentina Milanesi