Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Valentina Oliva

Rome, Italy

Summary

I’m Valentina and i’m from Rome. I was born on November 30, 2001.

A law student from Italy currently on my first Working Holiday Visa in Australia (started 24/08/2025). I have experience in public-facing roles through internships and jobs. I’m a quick learner, a good listener, and a proactive team player with an enterprising and determined personality. Highly motivated to grow professionally and contribute to achieving both individual and team goals.

Overview

8
8
years of professional experience

Work History

Cashier

Dolcemente
06.2024 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Baby Sitter

Private Family Home
09.2023 - 05.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Communicated with parents regarding children's progress and development, raising any issues.

Cleaning Assistant

Hilton
01.2023 - 07.2023

• Prepare the breakfast room according to the chef de rang's instructions.

• Clean the breakfast buffet room after service.

• Prepare the restaurant room for lunch.

Restaurant Waiter

Bastianelli Al Molo
09.2021 - 12.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Bar Waiter

Urban Food and Fruits
06.2021 - 09.2021
  • Maintained organized and clean bar area to promote efficient service.
  • Served alcoholic and non-alcoholic beverages in fast-paced environment.
  • Resolved customer complaints promptly, ensuring high levels of guest satisfaction.
  • Executed opening and closing duties to ensure daily operational readiness.
  • Anticipated guest needs, delivering proactive service consistently.
  • Washing and using machines and equipment used for coffee.

Bartender

Air Force
06.2020 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Preparation of coffee products.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Eató Bistrot
03.2019 - 09.2019
  • Prepared coffee products and maintained bar equipment for optimal performance.
  • Ensured exceptional service delivery during peak hours.
  • Welcomed customers with professionalism, empathy, and attention to detail while recording orders.

Utility Dishwasher

La Buzzicona
06.2018 - 09.2018
  • Efficiently managed time by prioritizing dishwashing tasks based on the needs of food preparation and service staff.
  • Collaborated with coworkers to establish an efficient workflow for cleaning, drying, and organizing dishes in designated storage areas.
  • Supported a clean workspace by sweeping and mopping floors, disposing of trash, and maintaining cleanliness in kitchen areas.
  • Enhanced kitchen efficiency by effectively washing, sanitizing, and storing dishes, utensils, and equipment.

Assistant Waiter

Mercure Hotel
03.2018 - 04.2018

• Prepare the breakfast room according to the chef de rang's instructions.

• Clean the breakfast buffet room after service.

• Prepare the restaurant room for lunch.

Assistant Waiter

La Terrazza
12.2017 - 02.2018

• Preparing the restaurant room according to the chef de rang's instructions.

• Setting up the table setting.

• Supporting waiters with all service-related tasks.

Education

M.D. - Law

Università Telematica Niccolò Cusano
Rome

High School Diploma - Tourism And Hotel Management

Istituto Paolo Baffi
Rome
06.2020

Skills

  • Customer assistance
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaborationist
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Problem solving

Timeline

Cashier

Dolcemente
06.2024 - 08.2025

Baby Sitter

Private Family Home
09.2023 - 05.2024

Cleaning Assistant

Hilton
01.2023 - 07.2023

Restaurant Waiter

Bastianelli Al Molo
09.2021 - 12.2022

Bar Waiter

Urban Food and Fruits
06.2021 - 09.2021

Bartender

Air Force
06.2020 - 09.2020

Bartender

Eató Bistrot
03.2019 - 09.2019

Utility Dishwasher

La Buzzicona
06.2018 - 09.2018

Assistant Waiter

Mercure Hotel
03.2018 - 04.2018

Assistant Waiter

La Terrazza
12.2017 - 02.2018

M.D. - Law

Università Telematica Niccolò Cusano

High School Diploma - Tourism And Hotel Management

Istituto Paolo Baffi
Valentina Oliva