Waitress
Laurent Bakery
Glen Waverly , VIC
12.2023 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Maintained a professional attitude while working in a fast-paced environment.
- Presented menus and answered questions regarding items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed complaints to kitchen staff and served replacement items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and confirmed complete orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up tables in between patrons to reduce wait times.
- Greeted customers and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
