VALENTINA IGNACIA ROJAS CAMPOS
Sydney,NSW
Summary
Detail-oriented Server with 5 years of experience in events and catering establishments. Skilled at customer orientation with training in conflict resolution. Dedicated to increasing sales and decreasing customer wait times. Driven event production with experience in hospitality industry and events planning and cleanning. Strong customer service, organization and timemanagement skills. Dedicated to providing top-tier service to guests and event attendees. Dedicated to the cleaning details and the good presentation of the places.
Overview
11
11
years of professional experience
Work History
Casual Nanny
Private Home
02.2023 - Current
- Casual Childcare when parents have events or need Childcare for a defined period of time
- Monitored children's play activities to verify safety.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Private Nanny
Private Family Client
04.2023 - 08.2023
- In charge of 3 beautiful girls 7, 10 and 12 years old.
- Daily tasks: Go to the school pick up them up and then take them to the different activities (gymnastics, tennis, handball, among others)
- Empty the lunch box and clean it
- Prepare the uniforms for the next day according to each child and each activity
- Order and organize the closets of each
- Make the snacks as appropriate
- Transported children to and from activities using family vehicle.
- Basic Housework: Such as making beds, cleaning the kitchen, ironing, watering plants, feeding animals, vaccuming, taking out trash, help or prepare dinner as appropiate.
Housekeeping Attendant
Chili Cleaning
10.2022 - 01.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Housekeeping
Cozie Homes
09.2022 - 01.2023
- Prepare vacation homes for new clients
- Maintian an excellent presentation of Cozie Homes Properties
- Deep grooming while maintaining detail and speed
- Deep cleaninf of dust, bathrooms, kitchen, rooms and balconies
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, makinging beds, and restocking bathroom items.
Kitchen Hand
Swich
06.2022 - 09.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Correct preparation and excellent presentation of sandwiches and salads
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Key Account Manager
MAPFRE
05.2019 - 04.2022
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Event Coordinator
LOTUS PRO
03.2016 - 03.2019
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Event Coordinator
La Banqueta
02.2013 - 05.2016
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Reviewed event bills to confirm accuracy and approve payment.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Developed post-event reports to determine effectiveness of each event.
Education
Certified RSA -
NSW
06.2022
MASTER SALES AND MARKETING -
Universidad Adolfo Ibáñez
CHILE12.2018
MEETING AND EVENT PLANNING -
Universidad Del Pacífico
CHILE12.2014
Skills
- Customer Seating
- Team Building
- Organizational Skills
- Good Work Ethic
- Friendly, Positive Attitude
- Flexible Schedule
- Planning & Organizing
- Housekeeping
- International Drive licence
- Spanish Speaking
- Guest Satisfaction
Timeline
Private Nanny
Private Family Client
04.2023 - 08.2023
Casual Nanny
Private Home
02.2023 - Current
Housekeeping Attendant
Chili Cleaning
10.2022 - 01.2023
Housekeeping
Cozie Homes
09.2022 - 01.2023
Kitchen Hand
Swich
06.2022 - 09.2022
Key Account Manager
MAPFRE
05.2019 - 04.2022
Event Coordinator
LOTUS PRO
03.2016 - 03.2019
Event Coordinator
La Banqueta
02.2013 - 05.2016
Certified RSA -
NSW
MASTER SALES AND MARKETING -
Universidad Adolfo Ibáñez
MEETING AND EVENT PLANNING -
Universidad Del Pacífico
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